Organizational Leadership Expert

The ideal candidate will have a deep understanding of agile methodologies, particularly the Scaled Agile Framework (SAFe). This role involves leading and managing product delivery using agile frameworks and techniques, ensuring day-to-day operations by automating tasks, monitoring system health, and minimizing downtime through incident response.

• Key Responsibilities:
• Lead and manage product delivery using agile frameworks and techniques.
• Align with Agile values, such as prioritizing individuals and interactions over processes and tools.
• Ensure day-to-day operations by automating tasks, monitoring system health, and minimizing downtime through incident response.
• Capture the voice of the customer to define business processes and product needs.
• Collaborate with Global Quality business collaborators, architects, and engineering teams to prioritize release scopes and refine the product backlog.
• Lead and facilitate breakdown of Epics into Features and sprint-sized user stories and participate in backlog reviews with the development team.
• Clearly express features in user stories/requirements so all team members and collaborators understand how they fit into the product backlog.
• Ensure Acceptance Criteria and Definition of Done are well-defined.
• Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.
• Stay focused on software development to ensure it meets requirements, providing proactive feedback to collaborators.
• Help develop and maintain a product roadmap that clearly outlines the planned features and enhancements, timelines, and achievements.
• Identify and manage risks associated with the systems, requirement validation, and user acceptance.
• Develop & maintain documentation of configurations, processes, changes, communication plans and training plans for end users.
• Collaborate with geographically dispersed teams, including those in the US and other international locations.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Leverage agile tools such as Jira / Jira Align, Smartsheet s and Confluence.
• Requirements:
• Solid understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe).
• Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align.
• Experience in guiding teams through Agile events and ensuring consistency to SAFe practices and behaviors.
• Nice to Have:
• Experience in managing product features for PI planning and developing product roadmaps and user journeys.
• Experience maintaining SaaS (software as a system) solutions and COTS (Commercial off the shelf) solutions.
• Technical thought leadership.
• Able to communicate technical or complex subject matters in business terms.
• Familiarity with GxP computer system validation.
• Experience with Project planning/Data modelling tools such as Smartsheet, Lucid, Miro, etc.
• Familiarity with Quality Control platforms and Processes (LIMS, ELN, Empower).
• Education and Qualifications:
• Master s degree with 4 - 6 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR
• Bachelor s degree with 6 - 8 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR
• Diploma with years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies.
• Professional Certifications:
• Certified SAFe Scrum Master or similar (preferred).
• ITIL (preferred).
• Soft Skills:
• Able to work under minimal supervision.
• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work.
• Excellent analytical and gap/fit assessment skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.