Guest Services Manager
4 weeks ago
About Intellect Design Arena Limited
We are a global leader in Financial Technology for Banking, Insurance, and other Financial Services. Our rich suite of products across the organization enables institutions to meet their ambition to be the principal service provider to their customers.
Our commitment is to take banking into the future, anticipating and solving needs of tomorrow's businesses. We create financial technologies that help banks lead businesses on the path to growth and success.
With over $250 million in revenue, our uniquely focused Products business has the soul of an agile startup, with the maturity of an established specialist in designing advanced technology products for global financial platforms.
We provide full spectrum, fully integrated products that run in over 250 financial institutions, across 90+ countries. With over 5000 solution architects, domain, and technology specialists, backed with over 30 years of deep domain expertise, Intellect is the brand on which progressive financial institutions rely for transformation initiatives.
A Day in the Life
As Guest Services Manager, you will supervise daily housekeeping operations and ensure compliance with all policies, standards, and procedures. You will act as liaison to coordinate the efforts of Housekeeping, Laundry, and Front Office, working effectively with Engineering to ensure product upkeep and upliftment.
You will monitor and develop team members by providing supervision, scheduling, conducting counseling, evaluating, and delivering recognitions and rewards. You will also monitor, compile, and requisition periodic inventories for fixed assets and operational supplies, staff roster, and allocation management in accordance with business demands.
Key Responsibilities:
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