Senior IT Service Management Consultant

3 days ago


Chennai, Tamil Nadu, India Tata Consultancy Services Full time
Job Overview

Tata Consultancy Services is seeking a highly experienced Senior IT Service Management Consultant to join our team. As an expert in Service Integration and Management techniques, you will be responsible for implementing and planning process reengineering and organizational change management projects.

About the Role

This role requires a strong understanding of ITIL and IT Service Management platforms, as well as extensive experience in providing assessment of client requirements and integrated technical, business, and service solutions. You will work closely with clients to design leading solutions across regional and global clients, utilizing your business expertise and commercial acumen.

Key Responsibilities
  • Implement and plan process reengineering and organizational change management projects
  • Provide assessment of client requirements and integrated technical, business, and service solutions
  • Design leading solutions across regional and global clients using business expertise and commercial acumen
Requirements
  • Strong understanding of Service Integration and Management Techniques
  • Strong understanding of ITIL and IT Service Management platforms
  • Extensive experience in implementation and planning of Process reengineering and organizational change management
  • Experience in providing assessment of client requirements and integrated technical, business, and service solutions
What We Offer

We offer a competitive salary package, including a base salary of $120,000 - $180,000 per annum, depending on experience. Additionally, we provide opportunities for career growth and professional development in a dynamic and innovative environment.



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