Guest Relations Ambassador

12 hours ago


Kolkata, West Bengal, India beBeeHospitality Full time ₹ 7,20,000 - ₹ 10,80,000

At Adypg Hospitality, we believe every guest interaction should be memorable. We are looking for a Guest Relation Executive who can be the face of our hospitality – warm, professional, and always attentive to detail.

Key Responsibilities:

  • Greeting Guests: Greet and welcome guests warmly, ensuring a lasting first impression.
  • Reservations and Waitlists: Manage reservations, waitlists, and guest seating efficiently.
  • Menu Queries and Special Requests: Assist guests with menu queries, special requests, and dietary needs.
  • Building Relationships: Build strong relationships with regular guests and recognize VIP customers.
  • Feedback and Complaints: Handle guest feedback and complaints with professionalism and empathy.
  • Coordination: Coordinate with service staff, kitchen, and management for smooth operations.
  • Reception Area: Maintain a clean, organized, and inviting reception/host area.

What We're Looking For:

  • Excellent Communication Skills: Excellent communication and interpersonal skills.
  • Professional Personality: A friendly, professional, and approachable personality.
  • Organizational Abilities: Strong organizational and multitasking abilities.
  • Prior Experience: Prior experience in hospitality, F&B, or guest relations is a plus.
  • Calm Under Pressure: Ability to remain calm and positive in a fast-paced environment.


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