Enterprise Client Relations Specialist

21 hours ago

Noida, Uttar Pradesh, India beBeeClientSuccess Full time ₹ 15,00,000 - ₹ 20,00,000

Job Overview

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We are seeking a seasoned professional to fill the role of Post Sales Manager. This key position ensures seamless client onboarding, delivery, and long-term relationship management.

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Key Responsibilities

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  • Lead client onboarding and ensure smooth handover from the sales team.">
  • Manage end-to-end delivery of client projects, ensuring quality, timelines, and client satisfaction.">
  • Act as the primary point of contact for clients post-contract signing.">
  • Build and nurture long-term relationships with clients to drive renewals, upsell, and cross-sell opportunities.">
  • Collaborate with internal teams (operations, marketing, product, delivery) to ensure client requirements are met.">
  • Track client health, proactively address issues, and resolve escalations quickly.">
  • Develop and present account review reports, success metrics, and ROI to clients.">
  • Maintain detailed records of client interactions, feedback, and opportunities in CRM tools.">
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You Should Have

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  • Bachelors/Masters degree in Business, Marketing, or related field.">
  • Minimum 5+ years of experience in post-sales, client success, or account management, preferably in the IT/SaaS/Services sector.">
  • Proven track record of managing enterprise clients and delivering projects successfully.">
  • Strong communication, relationship-building, and stakeholder management skills.">
  • Ability to handle multiple accounts/projects simultaneously.">
  • Proficiency in CRM tools and reporting.">
  • Analytical mindset with the ability to measure client success and ROI.">
  • Problem-solving skills and a customer-first attitude.">
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Benefits

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  • Opportunity to work with a diverse range of clients and projects.">
  • Chance to develop and implement successful business strategies.">
  • Collaborative and dynamic work environment.">
  • Professional growth and development opportunities.">
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What We Offer

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  • A competitive compensation package.">
  • A comprehensive benefits program.">
  • Ongoing training and development opportunities.">
  • A collaborative and supportive work environment.">
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About Us

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We are a leading provider of innovative solutions. Our mission is to deliver exceptional results and exceed client expectations.

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Keyword: Client Success

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TITLE: Enterprise Client Relations Specialist

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