Exceptional Luxury Service Leader Wanted

2 days ago

Madurai, Tamil Nadu, India beBeeLuxury Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
Job Title: Luxury Service Manager

We are seeking an exceptional individual to join our lifestyle management team as a Luxury Service Manager. This role requires a deep understanding of luxury, strong leadership, and the ability to manage a team operating across rotational shifts to offer 24/7 service.

The ideal candidate will be part of our core team, overseeing a group of concierge executives and ensuring the seamless delivery of personalised, high-touch service to our elite clients.

To succeed in this role, you must be open to working across all shifts as part of a rotating roster, including weekends and holidays, to meet client needs.

You will be responsible for supervising daily concierge operations, mentoring and guiding a team of lifestyle executives, building meaningful relationships with clients, and managing escalations.

This is an exciting opportunity to work in a dynamic, fast-paced, and inspiring luxury environment, serving global UHNWI clientele and enjoying competitive salary and performance-based incentives.

Key Responsibilities:
  • Supervise daily concierge operations and ensure consistent, exceptional service delivery across all shifts.
  • Mentor and guide a team of lifestyle executives to uphold service standards and handle client requests across time zones.
  • Build meaningful relationships with clients to understand their lifestyle preferences and proactively offer tailored solutions.
  • Collaborate with a network of premium vendors, partners, and service providers to meet client demands promptly.
  • Manage escalations and resolve client concerns with the utmost discretion and professionalism.
What We Offer:
  • Competitive salary and performance-based incentives
  • Opportunity to serve global UHNWI clientele
  • Work in a dynamic, fast-paced, and inspiring luxury environment
  • Continuous professional development and career growth
  • Supportive team culture with hands-on leadership

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