Operations Manager
5 days ago
Overview
Axis Bank is a leading financial institution seeking an experienced Branch Financial Head to oversee the daily operations of our branches. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of banking products and services.
Job Summary
The Branch Financial Head plays a critical role in driving business growth, improving customer satisfaction, and ensuring compliance with regulatory requirements. Key responsibilities include:
- Managing branch operations, including cash handling, customer service, and sales performance.
- Developing and implementing strategies to increase account balances and achieve cross-sell targets.
- Maintaining high levels of customer satisfaction through effective complaint resolution and relationship management.
- Ensuring adherence to banking rules, regulations, and procedures.
- Leading and motivating a team of customer service officers to deliver exceptional results.
Requirements
To succeed as a Branch Financial Head at Axis Bank, you should have:
- A graduate degree in a relevant field (MBA preferred).
- Relevant certifications, such as NCFM and AMFI.
- Excellent communication and interpersonal skills.
- Strong leadership and team management abilities.
- A proven track record of achieving business objectives and meeting deadlines.
Estimated Salary Range
Rupees 15,00,000 - Rupees 25,00,000 per annum, based on qualifications and experience.
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