OTT Operations Manager

4 weeks ago


Navi Mumbai, Maharashtra, India Jio Full time

Job Title: OTT Operations Manager

This role involves overseeing the smooth operation of our OTT platform, ensuring it runs efficiently and effectively.

Key Responsibilities:

  • Ensuring end-to-end understanding of the application operation environment
  • Maintenance of production and replica environments for supported applications
  • Single point of contact for operational requirements during shift
  • Ensuring minimum impact of changes introduced in the application
  • Application capacity management and optimum infrastructure utilization
  • Identifying application-related challenges and coming up with initiatives to resolve them
  • Managing and tracking project progress and completion

Requirements:

  • Minimum 15-18 years of IT experience
  • Relevant experience in providing application operations support
  • At least 5+ years experience in media/TV/content delivery based IT application operation

Technical Skills:

  • In-depth knowledge of OTT platforms, video streaming technologies, and content delivery networks
  • Experience in multicast and streaming technologies
  • Strong networking experience and knowledge of headend and CDN architectures
  • Strong people management and interpersonal skills
  • Knowledge of architecture, design, and implementation of microservices in Kubernetes environments

Working closely with: Product Team, IT Infrastructure Team, Service Management Team, and other ecosystem integrated application teams.



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