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Partner Operations Manager

2 months ago

hyderabad, India Highspot Full time

Responsibilities

Program Management: Oversee all aspects of partner program operations, including program administration, managing applications, and handling the MNDA process. Partner Onboarding: Facilitate the onboarding of new partners, ensuring a smooth and efficient process. Tech Partner Integration Portal: Add listings for new integrations and maintain listings for existing ones to ensure all of the assets (data sheets, videos, presentations…) are up-to-date. Data and Reporting: Conduct mapping and reporting using tools like Crossbeam and Reveal; administer and report on the referral program and integrations/marketplace adoption. Partner Hub Management: Build and manage the Highspot Partner Hub, creating and managing Bills of Materials (BOM) for Tier 1 and Tier 2 partners. Event Operations: Coordinate all operations related to partner-related events, such as Salesforce World Tours, Emblaze, Clari Dinners, and other sponsored events. This includes event sign-up and contracts, list imports and messaging to drive attendance. Collaboration and Planning: Work closely with Account Managers, Customer Success Managers, and Account Executives to understand context on accounts and deals; co-develop co-marketing plans with Tier 1 and Tier 2 partners

Required Qualifications

Experience: Proven experience in partner operations, program management, or a related field, ideally within the technology sector. Organizational Skills: Excellent organizational and administrative skills, with the ability to manage multiple projects simultaneously and meet deadlines. Communication Skills: Strong communication and interpersonal skills, capable of working effectively with various stakeholders both internally and externally.Analytical Abilities: Strong ability to analyze data, generate reports, and provide insights that drive strategic decisions. Adaptability: Flexible and adaptable to meet the evolving needs of a dynamic business environment.  #LI-AA1