BrightCHAMPS | Manager/ Sr. Manager

7 days ago

bangalore, India BrightCHAMPS Full time

What is BrightChamps?

A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, US, UAE, Vietnam, and many other countries across SEA and MENA) in 12+ languages across its 4 verticals.


About RoboCHAMPS

We are a team built with the goal of giving memorable hands-on learning experiences to children live, that teach them about emerging technologies like Robotics, IoT, AI, etc. Zooming in on our DNA will leave you astounded with tons of DIY-virus and passion fruits filled with the spirit of teaching, floating in an ocean of technological progress of humankind.

We are a young, dynamic, and ultra-fast-growing team that will keep you on your toes and fill your life with challenges and bragging wins

RoboCHAMPS is the hands-on experience arm of BrightCHAMPS.


What is this role about?

A passionate craftsman of a childs experience through modern technological marvels, who possesses the art of a maker with the heart of a teacher, and can make a childs every minute with RoboCHAMPS playfully engaging, memorable, and purposeful.



As a Senior Manager- Student Experience you'll:


End-to-end Experience Ownership

  • take ownership of the end-to-end experience of all students enrolled/ considering enrollment at RoboCHAMPS, including but not limited to, classroom experience, teaching interface experience, kits and curriculum, project-making experience, learning path, age-geo nitty-gritty, student assessment and progress tracking, teacher training, and more
  • evaluate the existing curricula/ learning paths/ tracks; gather and assess periodic feedback, find gaps in the journey, and get necessary iterations/ changes implemented
  • design and own new hands-on robotics experiences across all teaching channels, i.e., one-to-one live classes, offline centers, contests and events, etc.
  • design and own the visual, conversational, instructional, consultative, digital, and other such intangible experiences and assets
  • oversee the teacher training and ensure that all teachers are up-to-date with the latest developments/ learning journeys/ content/ etc.
  • collaborate with external teams to ensure that students get the most updated experience delivered via platforms/ dashboards/ etc. at all times
  • collaborate with the central teams and hub-specific teams to keep such experiences aligned with the organizations goals and objectives at all times


Managing Processes and Resources

  • be the owner of all the processes related to hands-on experiences for children, for example - demonstrations, regular classes, kit supply chain, teacher training, competitions/ events, etc.
  • lead and manage the processes towards curricula/ teaching content development, and ensure continuous improvement from time to time
  • lead and manage the kit supply chain, ensuring smooth procurement and a smoother timely delivery to all students enrolled with RoboCHAMPS
  • lead and manage the teacher training team and ensure that all the teachers are adequately skilled, trained, and updated with the latest versions of the curricula at all times
  • continuously track the operational health of all learning delivery systems from time to time and make necessary repairs/ improvements
  • be responsible for all the budgeting, equipment, consumables, and other resources under the purview of R&D, production, and other hands-on/ robotics experiences
  • be responsible for maintaining necessary documentation for processes, events, feedback, etc.


Team Development and Management

  • lead, manage, and train the teams specific to the RoboCHAMPS experience, including but not limited to, curricula development, kit supply chain, and teacher training
  • provide training, guidance, and supervision to the team on managing the experience for both children and parents and effectively handling cross-departmental dependencies (with the sales team, the teaching team, the curricula team, etc.)
  • manage, evaluate the performance of, and maintain target KPIs across all teams


Strategize and Collaborate

  • leverage the RoboCHAMPS experience for providing inputs to the organizations strategy from time to time, for example - feedback on curricula, conducting primary/ secondary research, testing pedagogies, etc.
  • collaborate with the necessary teams to achieve specific goals for the hands-on experience, for example - with marketing, sales, PR, etc.


BE AN AWESOME TEACHER AND MENTOR AT ALL TIMES



To win, you will need:


  • We care more about what you have created and taught than what you studied, but we are hell-bent on bias-for-action, professional integrity, startup discipline, and cultural fit, no matter your age or experience.
  • Though it has been found that people with an engineering and/ or teaching background tend to succeed more often at such roles, we are open to considering exceptions that can prove potential.
  • We expect you to be at unconscious competence levels on


  • understanding the behavior and expectations of parents and children;
  • empathy towards and emotional understanding of the target segment;
  • responsibility towards customers, people, resources, assets, and processes;
  • getting reliable work done from your team/ freelancers/ consultants at reliable times;
  • traveling anywhere when required and setting up best-in-the-region shop there;
  • planning well to the depths of a well and sticking to it as algae would;
  • working hard and partying harder


  • We prefer if you have


  • two or more years of experience in a high-paced scaling environment of startups;
  • experience with education-technology startups or products/ services targeting students and parents, preferably globally;
  • recommendations from your previous employers that we cant resist even if we wanted to;
  • entrepreneurial background with experience in mechatronics/ toys/ competitions/ events/ schools etc.

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