IT Incident Management Specialist

Reliability Incident SpecialistIn this role, you will be responsible for delivering exceptional support experiences during customer-facing incidents by coordinating across diverse teams and ensuring timely, clear, and accurate communication with both internal and external stakeholders.

Incident response leaders with experience in SaaS and technology companies are sought after for a challenging role.This position is focused on delivering top-notch support experiences during customer-facing incidents by coordinating across diverse teams and ensuring timely, clear, and accurate communication with both internal and external stakeholders.The...

This job is with Pearson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.The Incident Management Content Fixer (Full Time) is responsible for resolving prioritized curriculum incidents across a variety of courses for grades K through 12 by...

Job Title:Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our organization. As a Technical Support Specialist, you will be responsible for providing technical assistance to users via phone, email, chat, or ticketing system as first response.Key Responsibilities include:Provide technical assistance to users via phone,...

Job Title: Cloud Infrastructure Support SpecialistThis role involves providing proactive monitoring of customer Azure infrastructure to ensure optimal performance and availability.The successful candidate will be responsible for handling incidents and tickets in a timely manner, while also attending customer calls to address their concerns.Additionally, the...

We are seeking an experienced Digital Forensics and Incident Response (DFIR) professional to join our team. This role requires strong problem-solving skills, a keen eye for detail, and the ability to prioritise tasks effectively.The successful candidate will be responsible for threat hunting, handling escalated security incidents, and conducting forensic...

Job Summary:We are seeking a highly skilled Cyber Security Specialist to join our team. The ideal candidate will have extensive experience in platform engineering, SIEM and SOAR deployment management, use cases development, content engineering, and threat intelligence.Key Responsibilities:Configure and optimize Google Chronicle SIEM for optimal...

Enterprise File Transfer SpecialistWe are seeking a skilled Enterprise File Transfer Specialist to join our team.Administer and maintain secure data exchange across business platforms using advanced file transfer systems.Configure and support high-volume file transfers with Connect Direct.Develop and enhance file transfer solutions using IBM Sterling...

Implementation Specialist for Project Portfolio ManagementWe are seeking an experienced implementation specialist in project portfolio management to join our organization. As a project portfolio management specialist, you will be responsible for implementing and managing the SAP EPPM solution across various geographies.Implementation experience in SAP EPPM...

Job Title:Service Desk LeadJob Description:We are seeking a highly skilled Service Desk Lead to join our team. The successful candidate will be responsible for handling L2 issues reported with the Helpdesk, which may include:Receive calls, emails and web-tickets from end users and other Agency Service Desks / Help Desks, and create Incident tickets or...