Incident Response Lead
1 day ago
Incident response leaders with experience in SaaS and technology companies are sought after for a challenging role.This position is focused on delivering top-notch support experiences during customer-facing incidents by coordinating across diverse teams and ensuring timely, clear, and accurate communication with both internal and external stakeholders.The ideal candidate will bring expertise in command and control incident frameworks, strategic decision-making, effective communication, and a strong customer-centric mindset. They will be responsible for leading the charge in response efforts, technical coordination and remediation, and rallying cross-functional teams to drive improvement in incident management processes.Manage incident communication proactively, offering timely and transparent updates through official channels.Actively participate in post-incident reviews, driving actionable improvements to enhance the customer experience during incidents.Collaborate with cross-functional teams to identify opportunities to drive improvement in incident management processes, tools, documentation, and metrics.The successful candidate will have:12+ years of experience leading incident response efforts with a strong ability to collaborate across diverse teams and drive incidents to resolution.7+ years of experience in customer service or support roles in SaaS or technology companies, ideally with exposure to enterprise customers.Exceptional communication skills with the ability to communicate clearly and empathetically with our customers and internal stakeholders.Candidate RequirementsJob ResponsibilitiesAbout UsBenefits
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salem, India beBeeForensic Full timeWe are seeking an experienced Digital Forensics and Incident Response (DFIR) professional to join our team. This role requires strong problem-solving skills, a keen eye for detail, and the ability to prioritise tasks effectively.The successful candidate will be responsible for threat hunting, handling escalated security incidents, and conducting forensic...
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IT Incident Management Specialist
5 days ago
salem, India beBeeProblem Full timeProblem ManagerA key objective of this role is to minimize the impact of IT problems and incidents on the organization. This involves identifying root causes, implementing preventive measures, and ensuring continuous improvement through effective problem-solving strategies.Quickly assess and classify incidents to determine their impact and urgency in order...
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Reliability Incident Specialist
5 days ago
salem, India beBeeincident Full timeReliability Incident SpecialistIn this role, you will be responsible for delivering exceptional support experiences during customer-facing incidents by coordinating across diverse teams and ensuring timely, clear, and accurate communication with both internal and external stakeholders.
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Incident Management Content Fixer
2 weeks ago
Salem, India Pearson Full timeThis job is with Pearson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.The Incident Management Content Fixer (Full Time) is responsible for resolving prioritized curriculum incidents across a variety of courses for grades K through 12 by...
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NOC Team Lead Position
1 day ago
salem, India beBeeLeadership Full timeLead NOC TeamJob Description:The NOC Team Lead will oversee the day-to-day operations of our Network Operations Center, ensuring seamless monitoring and alert handling across all shifts. This role requires a strong leader who can drive professional development through training, coaching, and ongoing feedback.Operational Oversight:Own and validate operational...
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Technical Support Specialist
24 hours ago
salem, India beBeeSupport Full timeJob Title:Service Desk LeadJob Description:We are seeking a highly skilled Service Desk Lead to join our team. The successful candidate will be responsible for handling L2 issues reported with the Helpdesk, which may include:Receive calls, emails and web-tickets from end users and other Agency Service Desks / Help Desks, and create Incident tickets or...
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High Availability Technical Lead
5 days ago
salem, India beBeeEngineering Full timeJob Title: Senior Site Reliability EngineerWe aim to revolutionize the home services industry by leveraging artificial intelligence technology.Our organization is seeking a seasoned site reliability engineer to join our core engineering team and expand our infrastructure to serve millions of users reliably.Lead incident response and ensure permanent...
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Hiring Cyber Security Administrator in Salem
1 week ago
Salem, India Adithya IT Solution Pvt Ltd Salem Full timeResponsibilities System administration: Install, configure, and maintain security tools such as firewalls, intrusion detection systems, VPNs, and antivirus software. Monitoring and analysis: Monitor security logs and network traffic in real-time to detect suspicious activity and potential threats. Incident response: Investigate security breaches, lead...
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Chief Software Security Architect
5 days ago
salem, India beBeeSecurity Full timeJob Title: Chief Software Security ArchitectWe are seeking a skilled Chief Software Security Architect to lead our software supply chain security development strategy. The successful candidate will be responsible for identifying and mitigating security risks across our client’s supply chain partners.Key Responsibilities:Advance and execute a comprehensive...
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Senior Information Security Specialist
5 days ago
salem, India beBeeCyberSecurity Full timeCyber Security Engineer Job DescriptionThe Cyber Security Engineer is responsible for designing, implementing, and maintaining security systems to protect the organization's computer networks, applications, and data. This role involves identifying vulnerabilities, responding to incidents, and ensuring compliance with security best practices and regulatory...