Technical Support Specialist
1 day ago
Job Title:Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our organization. As a Technical Support Specialist, you will be responsible for providing technical assistance to users via phone, email, chat, or ticketing system as first response.Key Responsibilities include:Provide technical assistance to users via phone, email, chat, or ticketing system as first response.Supervise monitoring tools and diagnose and resolve incidents, requests or inquiries.Evaluate and escalate unresolved incidents to higher support levels following escalation protocols.Maintain accurate documentation of incidents, troubleshooting steps, and known errors.Required Skills and Qualifications:Excellent communication and customer service skills.Strong problem-solving and analytical thinking.Ability to work under pressure and manage multiple tasks.Desired Qualifications:Teamwork and collaboration with other support levels.High attention to detail and documentation accuracy.Willingness to learn and grow in IT infrastructure and service management.Education:A bachelor's degree in Computer Science, Information Systems, or related field is preferred. Jira Service Desk knowledge is a plus.
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Technical Support Role
1 day ago
salem, India beBeeTechnical Full timeJob Title: Technical Support SpecialistDescription: This is a unique opportunity to work as a technical support specialist in a dynamic environment. The selected candidate will be responsible for providing level 2 technical support for Talkdesk platform incidents and service requests, assisting in setup, configuration, and deployment activities, and working...
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salem, India beBeeTechnical Full timeJob OpportunityWe are seeking a highly skilled Technical Support Specialist to provide timely and effective support to customers across various Oracle EBS modules.The successful candidate will have proven experience in Oracle EBS R12 Tech Support, especially across multiple modules in Supply Chain and Manufacturing domains.A strong background in SQL /...
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Office 365 Technical Specialist
1 day ago
salem, India beBeeTechnical Full timeMicrosoft 365 Specialist Job DescriptionAs a seasoned Microsoft 365 specialist, you will be responsible for designing and implementing Office 365 environments.This role involves leading the design and implementation of Office 365 solutions, including Exchange, Microsoft Teams, SharePoint, and OneDrive for Business.The ideal candidate will have a strong...
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salem, India beBeeSupport Full timeBusiness Central Support SpecialistThis role requires a skilled support specialist with functional and technical expertise to provide assistance for Business Central users.Provide expert support for Business Central users, troubleshooting system issues and resolving problems efficiently.Analyze system logs and perform diagnostic checks to identify the root...
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Support Trading Analytics
1 day ago
salem, India beBeeTrading Full timePlatform Support Specialist - FinTech SaaSWe are seeking an experienced Platform Support Specialist to join our team and assist global traders using our trading analytics platform.This is a technical, product-centric support role that requires strong critical thinking and problem-solving skills.As a Platform Support Specialist, you will handle real-time user...
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Home Support Specialist
1 day ago
salem, India beBeeSupport Full timeJob Opportunity:We are seeking world-class customer support specialists to deliver exceptional service from home.This is a contract position ideal for professionals fluent in English, comfortable working night shifts, and capable of delivering high-quality support.Key Responsibilities:Provide clear, polite, and accurate information to customersTroubleshoot...
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IT Support Specialist
1 day ago
salem, India beBeeServiceDesk Full timeJob OverviewThe Service Desk plays a crucial role as the primary point of contact for end users, handling queries via phone, chat, and self-service tickets.They identify and escalate tickets for remediation, triage them to relevant teams, and provide regular updates and follow-ups on ticket progress.Manage complex technical tasks effectively.Prior experience...
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Technical Dynamics 365 Specialist
1 day ago
salem, India beBeeDynamics Full timeJob Title: Dynamics 365 Technical SpecialistJob DescriptionWe are seeking a skilled Dynamics 365 technical specialist to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining Dynamics 365 solutions for our clients.Key Responsibilities:Design and configure Dynamics 365 modules (Sales,...
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Oracle Cloud ERP Technical Expert
1 day ago
salem, India beBeeCloud Full timeTechnical ERP Cloud Specialist Job OpportunityWe are seeking an experienced Technical ERP Cloud Specialist with 3-5 years of hands-on expertise in ERP technical components. You will collaborate with business and IT teams to deliver high-quality solutions and support system enhancements.4-5 years of experience in Oracle ERP Cloud technical implementation and...
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D365 Business Central Technical Lead
1 day ago
salem, India beBeeSeniorSupport Full timeJob Summary:We are seeking a highly skilled professional to join our team as a Senior Support Specialist for Microsoft D365 Business Central. This role requires exceptional technical expertise, strong communication skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:Mentor and train junior support specialists to...