Desktop Support Specialist

2 months ago


pune, India Tata Consultancy Services Full time

Role:EUC/Desktop Support

Exp:04-7 Year

Hands on working experience of End User Computing/Desktop Support (Windows & MAC ) SCCM, Basic Understanding of Windows Server Environment.

Good Understanding of ITSM process

Responsible for leading the technical team, and responsible for the quality of its technical deliverables per ITIL (incidents, SR, CR etc.)

Escalation for End user computing issues and complains received from business users.

Partner with internal and external stakeholders by having



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