Aptita | Senior Account Manager Client Servicing
2 weeks ago
Sr. Account Manager - Client Servicing
Summary –
· Skills Required – Client relationship manager.
Looking candidates only from an agency background.
· Location –Pune
· Experience range – 2 to 3 Years
· Shift timings (If applicable) – Regular shift
Job Responsibilities –
● Client Relationship Management : Consistently engage with clients to provide updates on campaign progress.
● Comprehensive Brief Documentation and Task Management : Accurately document and validate briefs with clients, following standardized formats and procedures, and distribute them to internal teams via email and Kick-o meetings.
● Project Planning, Execution, and Successful Delivery : Develop, strategize, execute, and guarantee the successful completion of client projects, achieving all established objectives and KPIs.
● Account Growth and Upscaling : Develop and execute strategies to expand current accounts and enhance revenue streams.
● Client Reporting : Ensure timely delivery of detailed client updates and reports, adhering to agreed-upon formats and deadlines.
Requirements –
● Precedency in SEO, SEM, PPC, social media, content marketing, and analytics tools.
● Demonstrates strong mentoring abilities, supporting new team members with effective conflict resolution and decision-making skills.
● Exceptional skills in building and maintaining client relationships, managing expectations, and ensuring client retention.
● Ability to develop and implement strategic plans, drive innovation, and achieve business objectives.
● Strong data analysis, problem-solving, time management, and attention to detail.
● Excellent verbal and written communication, and presentation skills
Notice period criteria – Any
Email to – riddhi.g@aptita.com
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