Nepali Customer Service Representative

7 days ago


Malappuram, India beBeeCustomer Full time

Nepali Customer Service RepresentativeWe are seeking a skilled professional to provide high-quality assistance to our customers.This role involves resolving inquiries, offering product information, and ensuring customer satisfaction.Responding to customer queries via calls, chats, and emailsAnalyzing customer needs and providing accurate solutionsDocumenting interactions in CRM tools and following standard proceduresCollaborating with internal teams to resolve complex issuesMaintaining service quality, response time, and customer satisfaction metricsThe ideal candidate should have exceptional command of Nepali and English, strong communication, active listening, and problem-solving skills, ability to work remotely with minimal supervision, basic computer literacy, and previous customer support experience is beneficial but not required.As a key member of our team, you will play a vital role in delivering exceptional customer experiences.



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