Customer Service Representative

2 days ago


Malappuram, India CruzenDigital Full time

Company DescriptionCruzenDigital is a leading Digital Marketing Agency based in India, specializing in a diverse range of services including SMM, SMO, E-commerce Marketing, Digital Marketing, Google Ads Management, YouTube Management, and Website Development. We help businesses achieve their goals through innovative strategies and cutting-edge technology. Responsibilities:Respond to customer inquiries promptly and professionallyTroubleshoot basic product or service issuesProvide clear and helpful information to customersDocument customer interactions and updates in our CRM systemCollaborate with internal teams to resolve complex issuesMaintain a high level of customer satisfactionRequirements:Excellent verbal and written communication skillsStrong problem-solving abilitiesAbility to stay calm and patient under pressureExperience in customer service or a related field (preferred)Comfortable using computers, CRM tools, and support softwareStrong attention to detail and organizational skillsSalary: upto 21k



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