Customer Service Representative

2 weeks ago


Malappuram, India AL RAZ International Business Links Full time

Main Responsibilities:
⦁ Handles customers’ inquiries, requests, and complaints timely and accurately in a positive and effective manner.

⦁ Provide accurate information about the company’s products and services to customers.

⦁ Identify and assess customers’ needs to achieve satisfaction.

⦁ Build sustainable relationships and trust with customer accounts through open and interactive communication.

⦁ Provide accurate, valid and complete information by using the right methods/tools.

⦁ Follow call and chat procedures, guidelines and policies.

⦁ Proper Handling of CRM-assigned activities.

⦁ Meet monthly sales targets by ensuring a high standard of customer service.

⦁ Enhance company revenue by promoting additional services offered by the company.

Requirements / Skills:
⦁ Any degree

⦁ Customer service experience is preferred

⦁ Great interpersonal and communicating skills

⦁ Ability to multitask, prioritize, and manage time effectively

Languages:
⦁ English

⦁ Arabic

⦁ Malayalam

⦁ Hindi

Personal Attributes:
⦁ Outstanding Speaking Skills

⦁ Empathy

⦁ Adaptability

⦁ Ability to use Positive Language

⦁ Clear Communication Skills

⦁ Self-Control

⦁ Taking Responsibility

⦁ Patience

Work Time:
SHIFT 1 : 10 AM - 5:30 PM

SHIFT 2 : 5:30 PM - 11 PM

Age Limit : 20 - 30

Fresher/ Experienced:

- fresher with language

Salary Package : 15000 - 25000

For more details please contact
9745310564

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91
9745310564



  • Malappuram, India CruzenDigital Full time

    Company DescriptionCruzenDigital is a leading Digital Marketing Agency based in India, specializing in a diverse range of services including SMM, SMO, E-commerce Marketing, Digital Marketing, Google Ads Management, YouTube Management, and Website Development. We help businesses achieve their goals through innovative strategies and cutting-edge technology....


  • Malappuram, India CruzenDigital Full time

    Company DescriptionCruzenDigital is a leading Digital Marketing Agency based in India, specializing in a diverse range of services including SMM, SMO, E-commerce Marketing, Digital Marketing, Google Ads Management, YouTube Management, and Website Development. We help businesses achieve their goals through innovative strategies and cutting-edge technology....


  • Malappuram, India AL ANEES IT SOLUTIONS Full time

    Any degree - Customer service experience is preferred - Great interpersonal and communicating skills - Ability to multitask, prioritize, and manage time effectively Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift - Night shift Supplemental Pay: - Performance bonus **Education**: - Higher Secondary(12th Pass)...


  • Malappuram, India Aspire Webs & Informatics Pvt. Ltd Full time

    Company: Aspire Webs & Informatics Pvt Ltd Location: Nashik (On-site) Processes: Domestic (India) & International (USA) – Separate Processes Shifts: Day Shift (Domestic) / Night Shift (USA)About the RoleAspire Webs & Informatics Pvt Ltd is hiring Customer Support Representatives for two different processes—Domestic and International (USA). Candidates...


  • Malappuram, India MUHURTH Full time

    About the job Company Description Muhurth is a contemporary brand rooted in the heritage of Kanjivaram textiles, blending tradition with modern luxury. For generations, we have been dedicated to preserving and evolving the craft of Kanjivaram weaving for a global audience. Every creation from Muhurth celebrates timeless artistry, ensuring the legacy of this...


  • Malappuram, India AL ANEES IT SOLUTIONS Full time

    Job Title: Tele Sales Executive Location: changuvetty,kottakkal Department: Sales Reports To: Sales Manager Job Summary: Key Responsibilities: - Make outbound calls to potential and existing customers to promote products/services. - Understand customer needs and provide suitable solutions. - Achieve and exceed sales targets and KPIs. - Maintain accurate...


  • Malappuram, India Whatjobs IN C2 Full time

    The ideal candidate loves talking to people in french and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone. Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs...


  • Malappuram, Kerala, India AL ANEES IT SOLUTIONS Full time ₹ 2,40,000 per year

    Job Title: customer service executiveLocation: changuvetty,kottakkalDepartment: SalesJob Summary:We are seeking a Tele Sales Executive to join our dynamic sales team. The ideal candidate will be responsible for generating sales over the phone, building relationships with potential customers, and achieving sales targets.Key Responsibilities:Make outbound...


  • Malappuram, India KCM APPLIANCES PVT.LTD - Impex Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting quality...


  • Malappuram, India KCM APPLIANCES PVT.LTD - Impex Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting quality...