Quality & Process Excellence Lead

6 days ago

Bengaluru, Karnataka, India Employ Full time

Hiring: Quality & Process Excellence Lead

Location - Hyderabad, India

Type - WFO 6 days ( Flex for Saturdays)

HQ - SF, Bay Area

We're partnering an exciting AI-first company founded by IIT Bombay & IIM Ahmedabad alumni, with offices in San Francisco and Hyderabad. It is building cutting-edge GenAI solutions with a mission to create AI for Good — innovation with real societal impact.

We are looking for a Quality & Process Excellence Lead who will be the torchbearer of quality and operational excellence across it's large-scale AI data workflows. This is a chance to define gold-standard quality frameworks for one of the most exciting AI companies in India.

What You'll Do

  • Build and enhance quality assurance systems for AI data operations.
  • Drive process optimization using Lean, Six Sigma, and data-driven improvements.
  • Monitor key quality metrics, lead corrective actions, and ensure compliance.
  • Mentor and guide teams, fostering a culture of excellence.
  • Partner with leadership to deliver world-class, trustworthy AI operations.

What We're Looking For

  • 5+ years in Quality / Process Excellence (tech, data, or large-scale operations).
  • Strong experience with process mapping, audits, Lean/Six Sigma.
  • Proven ability to lead teams and scale operations.
  • Detail-oriented, collaborative, and passionate about quality by design.

Why This Role is Exciting

  • Work directly with top-tier AI experts in a high-growth startup.
  • Be the guardian of quality in an industry-defining space.
  • Play a pivotal role in shaping AI that truly makes an impact.

If you are passionate about quality, process excellence, and scaling world-class operations, this is an opportunity you don't want to miss.

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