Customer Support Professional

2 weeks ago

bangalore, India Al Fahad Enterprises Full time

Company DescriptionAl Fahad Enterprises is a diversified company engaged in multiple business ventures. Our offerings include Tours & Travels, Organic Products, and a variety of other services. We are dedicated to providing top-quality solutions that cater to our customers' diverse needs. Our commitment to excellence and customer satisfaction is central to our operations.Role DescriptionThis is a full-time role for a Customer Support Professional. The individual will be responsible for providing exceptional customer support, addressing customer inquiries, resolving technical issues, and ensuring customer satisfaction. This on-site role is located in Bengaluru, where you will work closely with our team to deliver superior service to our customers.QualificationsProven experience in Customer Support and ensuring high levels of Customer SatisfactionExcellent Interpersonal Skills to effectively communicate with customers and team membersStrong Technical Support abilities to troubleshoot and resolve technical issuesGood Analytical Skills to analyze and understand customer needs and issuesExcellent communication skills, both written and verbalAbility to work collaboratively in a team-oriented environmentProactive problem-solving attitudeBachelor's degree or equivalent experience in a related field is preferred

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