Customer Support Executive
3 hours ago
About Trupeer Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the platform is democratizing product content creation enabling anyone to instantly create professional product videos and documentation for software. Similar to how Claude and Cursor empower everyone to build software. The platform is already trusted by 20,000+ teams, including Fortune 100 companies, Glean, MIT, Accenture and more. Read here: Forbes feature. Role: Customer Support Executive We are looking for a proactive and empathetic Customer Support Executive to assist our global customers, primarily based in the US. The ideal candidate should have excellent communication skills, a strong grasp of support tools, and the ability to manage customer queries with professionalism and care. Key Responsibilities: ● Respond to customer queries via email, chat, and support tickets in a timely and professional manner. ● Troubleshoot issues and guide users through product workflows and best practices. ● Escalate complex technical problems to relevant teams and ensure prompt resolution. ● Maintain accurate records of interactions in the ticketing system. ● Contribute to knowledge base documentation and process improvements. Must-Have Skills: ● Excellent English communication skills - both written and spoken. ● Willingness to work night/early morning hours (1 AM onwards) to support the US time zone. ● 2–3 years of experience in customer support or a similar client-facing role. ● Tech-savvy with familiarity in ticketing systems (e.g., Zendesk, Freshdesk, Intercom) and CRM tools. ● Strong problem-solving skills, patience, and customer-first attitude. Good to Have: ● Prior experience supporting SaaS products or B2B customers. ● Understanding of basic technical troubleshooting or onboarding processes. What We Offer: ● Opportunity to work closely with a global customer base and fast-growing startup team. Exposure to international client communication and modern support tools. ● Growth-oriented culture that values initiative, empathy, and ownership.
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Customer Support Executive
13 hours ago
bangalore, India MTechZilla Full timeAbout UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
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Customer Support Executive
5 hours ago
bangalore, India MTechZilla Full timeAbout Us At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team. Role Overview As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
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Customer Support Executive
2 weeks ago
bangalore, India RegisterKaro Full timeJob Title: Customer Support Executive Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal candidate...
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Customer Support Executive
10 hours ago
bangalore, India Trupeer AI Full timeAbout Trupeer Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the platform is democratizing product content creation enabling anyone to instantly create professional product videos and documentation for software. Similar to how Claude...
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Customer Support Executive
1 week ago
bangalore, India TransportSimple Full timeLocation: Bengaluru, IndiaExperience: 3+ yearsAt TransportSimple, we’re transforming how fleet owners manage their operations with our unique SaaS solutions. We are seeking an experienced Customer Support Executive to assist our expanding customer base.What You’ll DoPOC for all the customers.Solve queries via calls, chats & emails in Hindi &...
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Customer Support Executive
1 week ago
Bangalore, India TransportSimple Full timeLocation: Bengaluru, India Experience: 3+ years At TransportSimple , we’re transforming how fleet owners manage their operations with our unique SaaS solutions. We are seeking an experienced Customer Support Executive to assist our expanding customer base.What You’ll Do POC for all the customers. Solve queries via calls, chats & emails in Hindi &...
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Customer Support Executive
2 weeks ago
bangalore, India RegisterKaro Full timeJob Title: Customer Support ExecutiveLocation: GurugramExperience: 0–2 yearsJob Type: Full-timeAbout the Role:We are looking for a motivated and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal candidate is a...
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Customer Support Executive
2 weeks ago
bangalore, India Hellowork Consultants Full timeJob Summary:The Customer Support Executive serves as the primary point of contact between the company and its customers. This role is responsible for addressing customer inquiries, resolving complaints, processing orders, and ensuring customer satisfaction through prompt, professional, and empathetic communication.Key Responsibilities:Respond to customer...
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Customer Support Executive
2 weeks ago
bangalore, India GoKhana Full timeAbout GoKhana - ToBox Ventures Pvt Ltd: GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in...
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Customer Support Executive
7 days ago
Bangalore, India GoKhana Full timeAbout GoKhana - ToBox Ventures Pvt Ltd: GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in...
