Customer Support Executive
3 weeks ago
About Trupeer Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the platform is democratizing product content creation enabling anyone to instantly create professional product videos and documentation for software. Similar to how Claude and Cursor empower everyone to build software. The platform is already trusted by 20,000+ teams, including Fortune 100 companies, Glean, MIT, Accenture and more. Read here: Forbes feature. Role: Customer Support Executive We are looking for a proactive and empathetic Customer Support Executive to assist our global customers, primarily based in the US. The ideal candidate should have excellent communication skills, a strong grasp of support tools, and the ability to manage customer queries with professionalism and care. Key Responsibilities: ● Respond to customer queries via email, chat, and support tickets in a timely and professional manner. ● Troubleshoot issues and guide users through product workflows and best practices. ● Escalate complex technical problems to relevant teams and ensure prompt resolution. ● Maintain accurate records of interactions in the ticketing system. ● Contribute to knowledge base documentation and process improvements. Must-Have Skills: ● Excellent English communication skills - both written and spoken. ● Willingness to work night/early morning hours (1 AM onwards) to support the US time zone. ● 2–3 years of experience in customer support or a similar client-facing role. ● Tech-savvy with familiarity in ticketing systems (e.g., Zendesk, Freshdesk, Intercom) and CRM tools. ● Strong problem-solving skills, patience, and customer-first attitude. Good to Have: ● Prior experience supporting SaaS products or B2B customers. ● Understanding of basic technical troubleshooting or onboarding processes. What We Offer: ● Opportunity to work closely with a global customer base and fast-growing startup team. Exposure to international client communication and modern support tools. ● Growth-oriented culture that values initiative, empathy, and ownership.
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Customer Support Executive
2 weeks ago
bangalore, India Inspiringtouch Full timeOverview The position of Customer Support Executive is a crucial role within our organization as it directly impacts customer satisfaction and retention. Customer Support Executives are responsible for providing exceptional customer service, addressing inquiries, resolving issues, and maintaining positive relationships with our customers. They play a vital...
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Customer Support Executive
3 weeks ago
bangalore, India MTechZilla Full timeAbout Us At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team. Role Overview As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
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Customer Support Executive
2 days ago
bangalore, India Atrangi Studio Full timeCompany DescriptionAtrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India.Website: www.atrangistudio.comInstagram: https://www.instagram.com/atrangistudio/Location: Gurugram, Delhi NCR, IndiaTime: 10 am-6:30 pmExperience:...
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Customer Support Executive
2 weeks ago
bangalore, India Omega Healthcare Full timeLooking for a motivated Customer Support Executive to join our team in the Healthcare industry. The ideal candidate will have 1-3 years of experience and be responsible for providing top-notch support to our customers.Roles and ResponsibilityRespond to customer inquiries and resolve issues professionally and promptly.Provide excellent customer service...
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Customer Support Executive
1 week ago
bangalore, India TransportSimple Full timeLocation: Bengaluru, IndiaExperience: 3+ yearsAt TransportSimple, we’re transforming how fleet owners manage their operations with our unique SaaS solutions. We are seeking an experienced Customer Support Executive to assist our expanding customer base.What You’ll DoPOC for all the customers.Solve queries via calls, chats & emails in Hindi &...
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Customer Support Executive
1 week ago
Bangalore, India TransportSimple Full timeLocation: Bengaluru, India Experience: 3+ years At TransportSimple , we’re transforming how fleet owners manage their operations with our unique SaaS solutions. We are seeking an experienced Customer Support Executive to assist our expanding customer base.What You’ll Do POC for all the customers. Solve queries via calls, chats & emails in Hindi &...
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Customer Support Executive
13 hours ago
bangalore, India TransportSimple Full timeLocation: Bengaluru, India Experience: 3+ years At TransportSimple , we're transforming how fleet owners manage their operations with our unique SaaS solutions. We are seeking an experienced Customer Support Executive to assist our expanding customer base.What You'll Do POC for all the customers. Solve queries via calls, chats & emails in Hindi &...
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Customer Support Executive
2 weeks ago
bangalore, India Laish Design LLP Full timeLaish Design LLP is a design engineering firm specializing in swimming pool products for the U.S. market. We focus on precision, innovation, and quality across every project we deliver. Our work supports leading pool brands with detailed design and technical expertise. We are a dynamic team of over 60 professionals spread across India. Collaboration and...
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Customer Support Executive
2 weeks ago
bangalore, India FuturePath Consultancy Full timeHiring | Work From Home Opportunity Process: FK MLS L1 (Customer Support – Voice Process) Role: Customer Support Executive ✨ Requirements: Excellent English communication skills (mandatory) Any one regional language (Tamil / Telugu / Bengali / Kannada /others) is mandatory Qualification: Graduates – Freshers can apply 12th pass with 6 months – 1...
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Customer Support Executive
2 weeks ago
bangalore, India GET Paz Solutions Full timeJob Title: Customer Support ExecutiveLocation: BengaluruJob Type: Full-TimeReports To: Manager - Customer Customer SupportJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional support to policyholders, agents, and brokers, addressing their...
