Customer Support Executive
1 week ago
Job Title: Customer Support ExecutiveLocation: BengaluruJob Type: Full-TimeReports To: Manager - Customer Customer SupportJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional support to policyholders, agents, and brokers, addressing their inquiries, and resolving issues related to insurance policies. This role requires excellent communication skills, a customer-centric approach, and a solid understanding of insurance products.Key Responsibilities:Customer Support:Handle inbound and outbound calls, emails, and chat inquiries from policyholders, agents, and brokers.Provide accurate and timely information regarding insurance policies, coverage, and claims processes.Assist customers with policy changes, renewals, and cancellations.Issue Resolution:Investigate and resolve customer complaints and issues promptly and efficiently.Escalate complex issues to the appropriate departments or personnel as necessary.Follow up with customers to ensure their issues have been resolved to their satisfaction.Documentation and Reporting:Maintain detailed and accurate records of customer interactions, issues, and resolutions.Generate reports on common customer inquiries, complaints, and resolutions.Identify trends and suggest improvements to enhance customer satisfaction.Policy Administration:Assist in the administration and processing of insurance policies and endorsements.Ensure all policy documentation is complete, accurate, and compliant with company policies and regulatory requirements.Collaboration:Work closely with underwriting, claims, and other departments to ensure seamless service delivery.Participate in team meetings and contribute to the continuous improvement of customer support processes.Qualifications:Education:Bachelors degree in Business Administration, Finance, Insurance, or a related field preferred.Experience:Minimum of 1-2 years of experience in customer support, preferably in the Healthcare insurance industry.Familiarity with insurance products, policies, and procedures.Skills:Strong verbal and written communication skills.Excellent problem-solving and conflict resolution abilities.High level of attention to detail and organizational skills.Proficiency in using customer relationship management (CRM) software and Microsoft Office Suite.Other Requirements:Ability to handle sensitive information with confidentiality.Strong customer service orientation.Ability to work independently and as part of a team.Flexibility to work in shifts, including evenings and weekends, if required.Benefits:Competitive salary.Health insurance.Paid time off and holidays.
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Customer Support Specialist
2 weeks ago
bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Executive
7 days ago
bangalore, India Inspiringtouch Full timeOverview The position of Customer Support Executive is a crucial role within our organization as it directly impacts customer satisfaction and retention. Customer Support Executives are responsible for providing exceptional customer service, addressing inquiries, resolving issues, and maintaining positive relationships with our customers. They play a vital...
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Customer Support Executive
2 weeks ago
bangalore, India MTechZilla Full timeAbout Us At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team. Role Overview As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
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Customer Support Executive
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bangalore, India RegisterKaro Full timeJob Title: Customer Support Executive Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal candidate...
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Customer Support Executive
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bangalore, India Trupeer AI Full timeAbout Trupeer Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the platform is democratizing product content creation enabling anyone to instantly create professional product videos and documentation for software. Similar to how Claude...
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Customer Support Executive
7 days ago
bangalore, India Omega Healthcare Full timeLooking for a motivated Customer Support Executive to join our team in the Healthcare industry. The ideal candidate will have 1-3 years of experience and be responsible for providing top-notch support to our customers.Roles and ResponsibilityRespond to customer inquiries and resolve issues professionally and promptly.Provide excellent customer service...
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Customer Support Executive
3 days ago
bangalore, India TransportSimple Full timeLocation: Bengaluru, IndiaExperience: 3+ yearsAt TransportSimple, we’re transforming how fleet owners manage their operations with our unique SaaS solutions. We are seeking an experienced Customer Support Executive to assist our expanding customer base.What You’ll DoPOC for all the customers.Solve queries via calls, chats & emails in Hindi &...
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Customer Support Executive
4 days ago
Bangalore, India TransportSimple Full timeLocation: Bengaluru, India Experience: 3+ years At TransportSimple , we’re transforming how fleet owners manage their operations with our unique SaaS solutions. We are seeking an experienced Customer Support Executive to assist our expanding customer base.What You’ll Do POC for all the customers. Solve queries via calls, chats & emails in Hindi &...
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Customer Support Executive
1 week ago
bangalore, India Laish Design LLP Full timeLaish Design LLP is a design engineering firm specializing in swimming pool products for the U.S. market. We focus on precision, innovation, and quality across every project we deliver. Our work supports leading pool brands with detailed design and technical expertise. We are a dynamic team of over 60 professionals spread across India. Collaboration and...
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Customer Support Executive
1 week ago
bangalore, India FuturePath Consultancy Full timeHiring | Work From Home Opportunity Process: FK MLS L1 (Customer Support – Voice Process) Role: Customer Support Executive ✨ Requirements: Excellent English communication skills (mandatory) Any one regional language (Tamil / Telugu / Bengali / Kannada /others) is mandatory Qualification: Graduates – Freshers can apply 12th pass with 6 months – 1...
