Customer Support Executive
1 day ago
Overview The position of Customer Support Executive is a crucial role within our organization as it directly impacts customer satisfaction and retention. Customer Support Executives are responsible for providing exceptional customer service, addressing inquiries, resolving issues, and maintaining positive relationships with our customers. They play a vital role in ensuring that our customers' needs are met and that they have a positive experience with our company.Key ResponsibilitiesResponding to customer inquiries via phone, email, and chatResolving customer issues in a timely and professional mannerProviding product information and assistance to customersHandling customer complaints and escalationsDocumenting customer interactions and transactionsCoordinating with other departments to resolve customer issuesIdentifying and assessing customers' needs to achieve satisfactionFollowing up with customers to ensure their concerns are resolvedManaging a high volume of customer inquiries while maintaining qualityUpdating and maintaining customer recordsContributing to the development of customer support processes and best practicesAssisting in training new customer support representativesMonitoring customer satisfaction metrics and producing reportsAssisting in other tasks as needed to support the customer support teamRequired QualificationsBachelor's degree or equivalent work experienceProven experience in a customer support roleExcellent communication skills, both verbal and writtenStrong problem-solving abilitiesEmpathetic and patient demeanorAbility to multitask and prioritize in a fast-paced environmentUnderstanding of customer service principles and practicesProficiency in customer support software and CRM systemsAbility to work effectively in a team environmentAttention to detail and accuracyFlexibility to work in shifts and handle weekend rotationsKnowledge of products and services offered by the companyAbility to remain calm and professional under pressurePositive attitude and willingness to learn and growGood time management skills
-
Customer Support Specialist
7 days ago
bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
-
Customer Support Executive
2 weeks ago
bangalore, India MTechZilla Full timeAbout UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
-
Customer Support Executive
1 week ago
bangalore, India MTechZilla Full timeAbout Us At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team. Role Overview As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
-
Customer Support Executive
3 weeks ago
bangalore, India RegisterKaro Full timeJob Title: Customer Support Executive Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal candidate...
-
Customer Support Executive
2 weeks ago
bangalore, India Trupeer AI Full timeAbout Trupeer Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the platform is democratizing product content creation enabling anyone to instantly create professional product videos and documentation for software. Similar to how Claude...
-
Customer Support Executive
1 week ago
bangalore, India Trupeer AI Full timeAbout Trupeer Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the platform is democratizing product content creation enabling anyone to instantly create professional product videos and documentation for software. Similar to how Claude...
-
Customer Support Executive
1 week ago
Bangalore, India Trupeer AI Full timeAbout Trupeer Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the platform is democratizing product content creation enabling anyone to instantly create professional product videos and documentation for software. Similar to how Claude...
-
Customer Support Executive
24 hours ago
bangalore, India Omega Healthcare Full timeLooking for a motivated Customer Support Executive to join our team in the Healthcare industry. The ideal candidate will have 1-3 years of experience and be responsible for providing top-notch support to our customers.Roles and ResponsibilityRespond to customer inquiries and resolve issues professionally and promptly.Provide excellent customer service...
-
Customer Support Executive
3 days ago
bangalore, India Laish Design LLP Full timeLaish Design LLP is a design engineering firm specializing in swimming pool products for the U.S. market. We focus on precision, innovation, and quality across every project we deliver. Our work supports leading pool brands with detailed design and technical expertise. We are a dynamic team of over 60 professionals spread across India. Collaboration and...
-
Customer Support Executive
2 days ago
bangalore, India FuturePath Consultancy Full timeHiring | Work From Home Opportunity Process: FK MLS L1 (Customer Support – Voice Process) Role: Customer Support Executive ✨ Requirements: Excellent English communication skills (mandatory) Any one regional language (Tamil / Telugu / Bengali / Kannada /others) is mandatory Qualification: Graduates – Freshers can apply 12th pass with 6 months – 1...
