Customer Success Associate

3 days ago


bangalore, India Celoxis Full time

Are you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate , you’ll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success. What Your Week Looks Like: ✅ Support & Troubleshoot: Respond to complex product queries from highly qualified customers via chat, email, and phone. ✅ Hands-On Assistance: Engage in remote web sessions to diagnose and resolve technical issues. ✅ Collaborate & Solve: Work with product specialists to find creative solutions to business challenges. ✅ Follow Up & Ensure Success: Proactively check in with customers to ensure their issues are fully resolved. ✅ Test & Improve: Identify product malfunctions and report them for enhancement. ✅ Stay Cool Under Pressure: Because great support comes with patience and a smile . ☺ What We’re Looking For: 🎓 1-2 years of experience in Application Support, Customer Success, or Technical Support. 🎓 Bachelor’s degree in Computer Science, Engineering, or a related field. 🗣️ Fluent English communication with excellent comprehension and the ability to "read between the lines."🕐 Flexibility to work in shifts. 😊 A positive attitude, empathy, and customer-first mindset. 🔍 Meticulous, systematic, and detail-oriented approach. 🧠 Extrasensory perception (ESP) to read customer minds is a plus ☺ Why Join Us?🌍 Be part of a global team solving real-world challenges. 🚀 Learn and grow by working directly with our co-founders and product specialists . ✨ Make an impact by ensuring customers get the best experience with our product. Ready to delight and empower customers? Apply now 🚀



  • Bangalore, India OneCap Full time

    OneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We're scaling rapidly with customers and ecosystem partners across India. Role Overview We're looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You'll work closely with product & sales teams and customers...


  • bangalore, India ensuredit Full time

    The Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...


  • bangalore, India ensuredit Full time

    The Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...


  • bangalore, India Zarthi Full time

    About Zarthi:The name "Zarthi" is derived from "Sarthi," signifying a true partner to every business. Our aim is to deliver solutions that effectively address real business challenges and accelerate growth.We currently offer two core solutions:Zarthi for Services: This solution operates on a pay-as-you-use model, delivering defined business outcomes through...


  • bangalore, India Zarthi Full time

    About Zarthi: The name "Zarthi" is derived from "Sarthi," signifying a true partner to every business. Our aim is to deliver solutions that effectively address real business challenges and accelerate growth. We currently offer two core solutions: Zarthi for Services: This solution operates on a pay-as-you-use model , delivering defined business outcomes...


  • bangalore, India CleverTap Full time

    About the Role:We are looking for a Customer Success & Partner Operations Specialist to join our growing team. This role sits at the intersection of Customer Success and Partnership functions, enabling leadership with accurate reporting, insights, and operational excellence. You will work closely with Customer Success Directors, CMs, Finance, and Partner...


  • bangalore, India Almabase Full time

    The Company:Our mission is to make education affordable by helping institutions increase alumni giving. The idea started from our founders' own struggle with the lack of scholarships when they were students. Watch this TEDx talk from Kalyan to learn more.We are a bootstrapped company that has grown to be a leader in the alumni software space in the US. We're...


  • bangalore, India Skill Veda Full time

    Job DescriptionJob Role: Customer Success ExecutiveLocation: Whitefield, Bengaluru, Karnataka (On-site)Working Days: 5 Days (Rotational Shift)Compensation: ₹5,00,000 – ₹7,00,000 per annum(Depends on experience)(Compensation includes PF, PGDM monthly fees of ₹6,666, and 10% variable of total pay)Eligibility CriteriaThis role is only for graduates...


  • bangalore, India Skill Veda Full time

    Job Description Job Role: Customer Success Executive Location: Whitefield, Bengaluru, Karnataka (On-site) Working Days: 5 Days (Rotational Shift) Compensation: ₹5,00,000 – ₹7,00,000 per annum(Depends on experience) (Compensation includes PF, PGDM monthly fees of ₹6,666, and 10% variable of total pay) Eligibility Criteria This role is only for...


  • bangalore, India Weekday Full time

    This role is for one of our clientsIndustry: Technology, Information and MediaSeniority level: Associate levelMin Experience: 2 yearsLocation: BangaloreJobType: full-timeWe are looking for a proactive and customer-obsessed Customer Success Manager who will take full ownership of guiding new clients through their journey — from initial setup to successful...