Technical Support Specialist Role
3 days ago
Senior Technical Support SpecialistWe offer flexibility in where you work, allowing our team members to have more control over their personal priorities and family goals.In this role, you will drive agreement and improvement across product and operations teams. You will focus on providing advanced support and product expertise to our largest customers and be a lead level III support engineer working on important customer accounts.You will participate in customer-facing calls communicating progress updates, action plans, and resolution details. Your responsibilities will also include:Performing root cause analysis, debugging, and troubleshooting across multiple products.Communicating with customers at an executive level on technical details, progress, and next steps.Solving complex tickets and summarizing causes, recommending solutions, and escalating when necessary.Being the voice of the customer and advocating for their needs.To be successful in this role, you'll need:8+ years of experience in software services, system administration, and technical support for a large end-user community.Experience with operating systems (e.g. Linux, OS X, and Windows).Experience being Subject Matter Expert in multiple products.Excellent communication skills to effectively communicate with internal experts and customers.The ability to solve complex problems and provide coaching to others.Benefits and PerksWe offer a wide range of perks and benefits designed to support your well-being and engagement with your local community. These include health and wellbeing resources, paid volunteer days, and more. To learn more, visit go.atlassian.com/perksandbenefits.
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Technical Support Specialist
5 days ago
madurai, India beBeeSupport Full timeWe are seeking a highly skilled Technical Support Specialist to join our team.About the Role:This is a challenging role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.About You:You will be responsible for providing technical support to customers via phone, email, and web-based ticketing...
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IT Technical Support
5 days ago
madurai, India beBeeTechnical Full timeJob Title: Technical Support Specialist About the RoleWe are seeking a skilled and customer-focused Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing high-quality technical assistance to users via phone, email, chat, or ticketing system.Your Key Responsibilities:Provide timely and...
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Technical Support Expert
16 hours ago
madurai, India beBeeSupport Full timeHelp Desk Specialist Job OverviewAs a Help Desk Specialist, you will serve as the initial point of contact for users seeking technical assistance. Your primary responsibility will be to provide prompt and effective support via phone, email, chat, or ticketing systems.Provide expert technical assistance to users via various communication channels.Maintain...
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Global Technical Support Specialist
5 days ago
madurai, India beBeeTechnical Full timeWe're hiring Technical Support Specialists to provide global technical assistance for SaaS products, enterprise applications, and IT systems.Type: Long-term freelance rolesLocation: 100% RemoteDuration: Flexible contracts with potential for multi-year engagementsStart Date: Immediate or within the next few weeksClients: Global product companies, SaaS...
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Digital Support Specialist
5 days ago
madurai, India beBeeCustomerExperience Full timeAre you a problem solver with excellent communication skills? Do you have experience in technical support and customer service?MEDIT is seeking a Customer Experience Specialist to provide top-notch support for our products. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and ensuring that our customers...
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Customer Support Specialist Role
20 hours ago
madurai, India beBeeTechnical Full timeOur company seeks a highly motivated and customer-focused Support Engineer to join our team.The successful candidate will provide initial technical assistance and issue resolution for software products across treasury, risk, finance, and regulatory compliance domains.Key responsibilities include first-line technical support, issue triage & resolution,...
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Desktop Support Specialist
3 days ago
madurai, India beBeedesktop Full timeDesktop Support SpecialistAt our organization, we are seeking a skilled Desktop Support Specialist to join our team. In this role, you will be responsible for resolving desktop-related issues efficiently by performing advanced troubleshooting and root cause analysis.Key Responsibilities:Resolve desktop-related issues through advanced troubleshooting and root...
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Technical Support Engineer
5 days ago
madurai, India beBeeTechnical Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. This is an exciting opportunity to provide technical support and implementation expertise for the Talkdesk platform across multiple EMEA-based projects.The successful candidate will work as a subcontractor to assist with day-to-day Talkdesk operations,...
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Technical Support Specialist
5 days ago
madurai, India beBeeElectronics Full timeJob OpportunityWe are seeking a highly skilled and experienced professional to provide online technical support to our customers in the Australian market.The successful candidate will be responsible for promptly updating customer complaints through our ticketing tool (Freshdesk) or any other system as advised by management.This role requires excellent...
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Desktop Support Specialist
5 days ago
madurai, India beBeeDesktop Full timeDesktop Support SpecialistWe are seeking a highly skilled desktop support specialist to fill this key role. In this position, you will be responsible for identifying and resolving systemic issues that negatively impact the end-user experience.The ideal candidate will have 7-10 years of experience in windows desktop engineering or a related field and possess...