Service Manager

Key Responsibility You will be responsible to manage operational delivery stakeholder relationships for clients assigned in your portfolio You can expect to work with external internal client s personnel to manage compliance financial and operational risk projects You will provide specialized consulting advice basis work performed by the team and support...

Job Title Technical Project Manager - AI Programs Location Noida Department AI Solutions Digital Transformation Reporting To Director - AI Product Platform Delivery Employment Type Full-time Role Summary We are seeking a dynamic and experienced Technical Project Manager to lead AI-driven initiatives across a complex matrixed enterprise environment This role...

Basic Function To manage a team of collectors for maximizing cash flows minimizing debts by effectively managing the portfolio of accounts It involves dealing with internal external staff for gathering relevant information To manage critical accounts by placing outbound calls responding to all the queries Strategizing the work preparing the ageing report for...

Position Title Responsibility Level Manager Senior Manager - Transitions Solutions Function Transitions Reports to Sr Manager AVP Permanent Temporary Permanent Span of Control Manager-Transitions as applicable based on program size Individual Contributor Location As per requirement Basic Function The resource will be responsible for leading Transitions...

Essential Functions Would be responsible to meet client SLA s i e Productivity Quality and TAT Develop strategies on the floor for reducing attrition and improving employee satisfaction Stay in touch with people and have the pulse of how they think and what needs to be done to influence them Documented monthly performance review of Agents and Assistant...

Position TitleAM - OperationsFunction Responsibility LevelOperations LeadReports toManager Senior Manager OperationsLocationNoida IndiaSpan of ControlN APosition TypePermanentEssential Functions Customer Support Address and resolve billing inquiries and issues via phone email or chat Billing Management Process and manage customer billing information...

JOB DESCRIPTION Presales and Solutioning Manager - Finance and Accounting in Healthcare - Band CWe are seeking a talented and motivated F A Presales Manager to join our dynamic team within the healthcare industry In F A Presales the individual will play a crucial role in understanding our clients business needs and leveraging our suite of services products...

Designation- Conversational AI Developer Role- Permanent Full time Location- Noida Gurgaon Pune Bangalore Shift- 12PM to 10PM 10 Hours Shift Also depends on the project work dependencies Working Days- 5 days Work Mode- Hybrid Mandatory Skills- Chatbot development Voice good to have Conversational AI Platform- Dialogflow Natural Language Processing Python...

Company Description About Sopra Steria Sopra Steria a major Tech player in Europe with 50 000 employees in nearly 30 countries is recognised for its consulting digital services and solutions It helps its clients drive their digital transformation and obtain tangible and sustainable benefits The Group provides end-to-end solutions to make large companies and...

Summary Collection Team Lead supervises day-to-day activities of collectors ensures governance and assistance to drive continuous improvement in overdue reduction and customer experience The Lead ensures the team meets performance standards while also handling escalations and sensitive cases Key Responsibilities Supervise team of collection analysts ensuring...