Assistant Manager
1 day ago
Position TitleAM - OperationsFunction Responsibility LevelOperations LeadReports toManager Senior Manager OperationsLocationNoida IndiaSpan of ControlN APosition TypePermanentEssential Functions Customer Support Address and resolve billing inquiries and issues via phone email or chat Billing Management Process and manage customer billing information including invoices payments and account adjustments Issue Resolution Investigate and resolve discrepancies in billing and payments Documentation Maintain accurate records of customer interactions and transactions Communication Liaise with other departments to ensure seamless resolution of customer issues Compliance Ensure all billing activities comply with company policies and regulations Reporting Generate and analyze billing reports to identify trends and areas for improvement To work under minimum supervision and to comply with established procedures or as directed by Manager Adaptable to learn new document type process concept and skills Good Interpersonal Skills and Email Communication to communicate with Sales other internal teams Ensure adherence to process guidelines as per agreed quality standard on all SOPs Performance parameters Attendance Schedule Adherence Timeliness Accuracy Attrition management Team objectives Process Specific Skills Good Knowledge of MS office Good Analytical skills Basic Accounting Skills Soft skills Customer-Focused Dedicated to providing excellent customer service Detail-Oriented Meticulous in handling billing information and resolving issues Adaptable Able to handle a fast-paced and dynamic work environment Proactive Takes initiative to identify and solve problems Education Requirements Masters in accounting MBA Finance Work Experience RequirementsTotal work experience 4 to 6 yearsEnclosuresAcknowledgement acknowledge that the information contained in this document is factual and complete Candidate Supervisor ManagerDate
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Back Office Executive
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Noida, Uttar Pradesh, India Info Edge Full timeJob Title Assistant Manager Content Operations Location Noida Experience 4-7 Years Employment Type Full-Time About the Role As an Assistant Manager - Content Operations you will take ownership of content strategy execution workflow optimization and team leadership to ensure high-quality content delivery You will drive operational efficiency oversee a team...
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Manager / Assistant Manager – Legal
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Noida, Uttar Pradesh, India EXL Service Full timeManage the process and take corrective steps where necessary or make incremental improvements Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Handle escalations Provide inputs on process and system to the team members...
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Assistant Manager
2 weeks ago
Noida, Uttar Pradesh, India Info Edge Full timeAbout Info Edge InfoEdge mission is to create world-class platforms that transform lives by continuously innovating Our products and services are built keeping our customers in mind We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms Through our continuous investment across various...
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Assistant Manager
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Noida, Uttar Pradesh, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree We are seeking a compassionate and skilled professional to manage our Credit Card Hardship Assistance Unit The primary goal is to provide personalized support to customers experiencing financial hardships ensuring they receive the necessary assistance and guidance This role involves collaborating with various...
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Assistant Manager
1 day ago
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