Manager

3 days ago

Noida Uttar Pradesh, India EXL Service Full time

Job Title Technical Project Manager - AI Programs Location Noida Department AI Solutions Digital Transformation Reporting To Director - AI Product Platform Delivery Employment Type Full-time Role Summary We are seeking a dynamic and experienced Technical Project Manager to lead AI-driven initiatives across a complex matrixed enterprise environment This role involves managing multiple AI technology partners coordinating infrastructure provisioning aligning DevSecOps practices handling change management and ensuring seamless deployments The ideal candidate will possess strong technical acumen stakeholder management skills and the ability to navigate ambiguity and drive results Key Responsibilities Area Responsibilities Program Management o Lead end-to-end delivery of AI solutions from scoping through deployment Define and manage program plans risks dependencies and budgets Partner Vendor Management o Coordinate with AI technology partners platform providers and service vendors Manage SLAs compliance onboarding and performance reviews Tech Infra DevSecOps o Align infrastructure provisioning across cloud on-prem environments Ensure adherence to DevSecOps InfoSec and CI CD standards Change Release Management o Drive structured change management for AI deployments across functions Ensure business continuity rollback readiness and impact assessments Cross-Functional Leadership o Liaise with product owners SMEs architects and ops leads across departments Navigate organizational complexity to unblock issues and align priorities Deployment Adoption o Plan and track phased rollouts user onboarding UAT and hypercare Own user engagement feedback loop and continuous improvement Resource Stakeholder Management o Manage project resources allocations and utilization metrics Communicate effectively with senior leadership sponsors and governance bodies Qualifications Bachelor s or Master s degree in Computer Science Engineering or related field 8-12 years of total experience with at least 4-5 years in technical project program management Proven track record managing AI ML cloud-native or enterprise-grade digital initiatives Strong understanding of AI architectures cloud Azure AWS GCP APIs and security principles Experience with tools like Jira Azure DevOps ServiceNow Confluence Miro Certifications preferred PMP PRINCE2 Agile Scrum ITIL SAFe Core Competencies Strategic Thinking Execution Strong Communication Negotiation Skills Problem-Solving in Ambiguous Environments Organizational Navigation in Matrix Setups Vendor Technology Ecosystem Awareness Change Agility and Business Process Understanding

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