Manager
15 hours ago
Position Title Responsibility Level Manager Senior Manager - Transitions Solutions Function Transitions Reports to Sr Manager AVP Permanent Temporary Permanent Span of Control Manager-Transitions as applicable based on program size Individual Contributor Location As per requirement Basic Function The resource will be responsible for leading Transitions anywhere from across the EXL global footprint The resource should have an in depth knowledge of Transitions The resource will be responsible in ensuring that the Transitions are successful In addition to enabling seamless Transitions the incumbent will also be responsible for building capability of the Transitions function bring thought leadership to the table that improves Transitions set up and implementation The resource will also lead new business pursuits RFPs to develop customized solutions The incumbent is expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates into new business Essential Functions Will execute transition of processes with end to end accountability Consultants in this practice will be required to work closely with our clients on onsite projects Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility The job will involve extensive interaction with business users senior management and IT personnel of EXL To lead client engagements ensuring consistent service delivery Business development in select accounts Primary Internal Interactions Transitions Reviews Program Leads Transitions Managers Operations Leads Operations Managers Quality and PE team Solutioning and implementation design BD Team Strategic Deal Team designated operations and enabling functions engaged on case by case basis Training and Development Program Leads Transitions Managers Training function external vendors as needed Primary External Interactions The primary external interactions of the resource will be in the Solutioning and Implementation Design role wherein the incumbent will interact with client stakeholders to present the solution and Transitions capabilities and transition selected processes Skills Technical Skills Analytical skills Problem solving skills BPO industry knowledge including understanding of enabling functions technology pricing and operating environment Domain knowledge in specific vertical Process Specific Skills Project management skills Soft skills Desired Soft Skills Minimum Communication skills - ability to engage with clients as well as internal stakeholders and convince them about the proposed idea solution Self starter - there are no rigid boundaries in terms of the level of innovation that can be brought and the incumbent will have to have the ability to be self motivated to pursue and explore different avenues to come up with the optimum solution Education Requirements Graduate Post Graduate in any stream PMP PgMP certification preferred Work Experience Requirements 10 years of experience most of which should be in BPO environment 3 years of the BPO experience should be in Transitions Should have hands-on experience of migrating processes Program Management experience of a small to medium size engagement Valid 10 year 5 year US or UK Visa will be an added advantage Annexures Requirement for TTL Vertical Travel Domain Acknowledgement acknowledge that the information contained in this document is factual and complete Candidate Supervisor Manager Date
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Back Office Executive
4 days ago
Gomtinagar, Lucknow, Uttar Pradesh, India HR Manager Full time**Job Overview** **Duties** - Manage daily administrative tasks to ensure efficient office operations - Perform data entry and maintain accurate records using Microsoft Office and Google Workspace - Handle phone calls with professionalism, demonstrating excellent phone etiquette - Assist in the preparation of reports and documentation as required - Maintain...
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Manager
4 weeks ago
Noida, Uttar Pradesh, India Info Edge Full timeJob Hai Job Hai is InfoEdge s latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs Enterprises who hire them Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and...
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Manager
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Noida, Uttar Pradesh, India Info Edge Full timeAbout the Role Shiksha is looking for a Community Specialist Manager to scale our creator-led video content initiatives You will be responsible for identifying onboarding and nurturing college-based video creators to produce compelling content that resonates with student audiences Your role will also include direct outreach to students helping them...
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Manager / Assistant Manager – Legal
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Noida, Uttar Pradesh, India Ample success Full timeJob Title Manager Assistant Manager Legal Location Noida Uttar Pradesh Job Overview We are seeking a proactive and detail-oriented Manager Assistant Manager Legal to oversee and manage the company s legal affairs The role involves drafting and reviewing contracts conducting legal research and providing comprehensive legal assistance to the legal team The...
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Assistant Manager/manager
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Noida, Uttar Pradesh, India Technip Energies Full timeBe part of the solution at Technip Energies and embark on a one-of-a-kind journey You will be helping to develop cutting-edge solutions to solve real-world energy problems We are currently seeking an Assistant Manager Manager - Planning to join our Planning team based in Noida India About us Technip Energies is a global technology and engineering powerhouse...
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Problem Manager, Managed Services
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Noida, Uttar Pradesh, India Rockwell Automation Full timeRockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive sustainable and agile With more than 28 000 employees who make the world better every day we know we have something special Behind our customers - amazing companies that help feed the world provide life-saving medicine on a global scale and focus...
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House Manager
1 week ago
Noida, Uttar Pradesh, India Ample success Full timeJob Title House Manager Location Noida Job Overview KW Group is seeking a well-groomed professional and service-oriented House Manager to oversee the daily operations of a premium residence in Noida The ideal candidate should be a Hospitality Graduate IHM preferred with 1 2 years of experience in managing household or hospitality services This role requires...
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Program Management
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Noida, Uttar Pradesh, India Infosys Full timeResponsibilities Develop comprehensive program plans including work breakdown structures timelines and resource allocation Monitor project progress against timelines and budget identify potential risks and implement mitigation strategies to ensure program success Set up a program governance mechanism by identifying key stakeholders decision makers meeting...
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Deputy Manager
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Noida, Uttar Pradesh, India HCLTech Full timeDesignation DEPUTY MANAGER No of Positions 1 Experience 4 5-8 Years Skill Primary Project Management Skills APPS -Project Management-Stakeholder Management Qualification B-Tech MASTER OF BUSINESS ADMINISTRATION Job Family Development Development Posting Job Title Presales Consultant HCL Digital and AnalyticsDesignation Manager Senior Manager Group manager...
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Management Trainee
4 weeks ago
Noida, Uttar Pradesh, India GENPACT Full timeReady to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at...