Customer Success Manager
4 days ago
About Digio -Digio was founded in 2016 and currently is the market leader in the Digital onboarding space with its offerings around Digital Identity, eKYC, Digital Documentation/Signing, Recurring Payments based on NACH and UPI, Account Aggregator etc.Digio is used by more than 1500 businesses in India and performs over 1 Billion transactions annually. Digio’s SAAS platform offerings around Digital Public Infrastructure coupled with Deep Tech leveraging AI/ML are widely used across various domains like Banking, Capital Markets, Lending, Fintech, e-Commerce, Crypto, Gaming to name a few. Digio is a well profitable entity in its growth phase looking for driven people to join along the scaling journey.You can view our website at https://www.digio.in or find them on Linkedin and Twitter What You’ll DoSuccess Planning: Partner with customers to develop tailored success plans based on their business goals and usage of Digio services.Customer Onboarding: Lead comprehensive onboarding experiences covering technical setup, dashboard walkthroughs and product enablement.Best Practices Consulting: Guide customers through Digio’s product features, integrations, and workflows to deliver maximum value.Impact Reviews: Conduct data-driven business reviews showcasing realized value, alignment with customer objectives, and opportunities to improve.Customer Advocacy: Capture and document success stories, case studies, and verified outcomes to help amplify customer achievements.Stakeholder Alignment: Build executive-level relationships and grow champions across engineering, product and technical support teams.Revenue and Growth Influence: Identify and influence expansion opportunities; contribute to Retention goals and upsell pipeline.Feedback Loop: Gather and communicate customer insights to influence product development and roadmap planning and conduct end to end implementation. About You2+ years of experience managing enterprise customers, preferably in SaaS platforms.Proven experience in executive stakeholder engagement and SaaS solutioningHighly adaptable; strong critical thinker who is comfortable with ambiguityExcellent Communicator (written and verbal)Understanding of API integrations and technical termsExperience with Postman, or similar platforms is preferred.Confident communicator and facilitator at all levels—developers to C-suite.Able to lead cross-functional initiatives and manage multiple complex projects simultaneously.Curious, coachable, and proactive—you’re excited to continuously learn and contribute.
-
Customer Success Manager
2 days ago
bangalore, India Weekday AI Full timeThis role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centric International Customer Success Manager to join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...
-
Customer Success Manager
4 days ago
bangalore, India Weekday Full timeThis role is for one of our clientsIndustry: Technology, Information and MediaSeniority level: Associate levelMin Experience: 2 yearsLocation: BangaloreJobType: full-timeWe are looking for a proactive and customer-obsessed Customer Success Manager who will take full ownership of guiding new clients through their journey — from initial setup to successful...
-
Customer Success Manager
2 days ago
bangalore, India Skill Veda Full timeCustomer Success ManagerLocation: Whitefield, Bengaluru, KarnatakaWorking Days: 5 Days (Rotational Shifts)Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply).You must have exceptional spoken and written English...
-
Customer Success Manager
9 hours ago
Bangalore, India Skill Veda Full time € 5,00,000 - € 7,00,000Customer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
-
Customer Success Manager
2 weeks ago
bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
-
Customer Success Manager
2 weeks ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
-
Customer Success Manager
1 week ago
Bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
-
Customer Success Manager
2 weeks ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
-
Customer Success Manager
1 week ago
Bangalore, India ColorTokens Inc. Full timeLocation: Bangalore (on site) Experience Level: 8 to 10 years About ColorTokens At ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral...
-
Customer Success Manager
2 weeks ago
Bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
