Customer Success Manager
22 hours ago
This Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic goals. What you'll do: Own the Renewal Process: Proactively manage and drive renewals for your accounts, ensuring a seamless and positive experience to maintain long-term partnerships Strategic Stakeholder Engagement: Build and nurture relationships with key customer stakeholders to identify their priorities, address concerns, and highlight the value of our solutions Deliver Value-Driven Conversations: Regularly demonstrate the ROI and impact of our products by aligning customer goals with our platform's capabilities to reinforce the value proposition Mitigate Churn Risks: Identify at-risk accounts early through health checks and engagement signals, and implement tailored action plans to re-engage and retain them Uncover Growth Opportunities: Partner with customers to identify ways to expand adoption, upsell additional offerings, and drive deeper product usage that aligns with their strategic objectives Collaborate for Success: Work cross-functionally with Sales, Onboarding, and Support teams to ensure customers achieve success and meet milestones that lead to retention and growth Track & Report Progress: Monitor key metrics (e.g., product adoption, usage, health scores) to track progress, report outcomes, and guide conversations that drive retention and expansion Who you are: 2+ years of customer success experience with US market exposure. Experience in consumer products in the ed-tech sector is a bonus. Excellent written communication skills and impeccable grammar. Working with CRMs such as Salesforce, Gainsight, or Zendesk.
-
Customer Success Manager
2 weeks ago
bangalore, India Weekday AI Full timeThis role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centric International Customer Success Manager to join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...
-
Customer Success Manager
2 weeks ago
bangalore, India Skill Veda Full timeCustomer Success ManagerLocation: Whitefield, Bengaluru, KarnatakaWorking Days: 5 Days (Rotational Shifts)Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply).You must have exceptional spoken and written English...
-
Customer Success Manager
2 weeks ago
Bangalore, India Skill Veda Full time € 5,00,000 - € 7,00,000Customer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
-
Customer Success Manager
6 days ago
Bangalore, India Decode Age Full timeLocation: Bengaluru Function: Customer Success, Experience & Support Reporting To: Growth Head/ CEO About Decode Age Decode Age is India’s first longevity company, operating at the intersection of nutraceuticals, biotechnology, and digital health . We are creating a new category in preventive health and human longevity, with a fast-scaling D2C...
-
Customer Success Manager
2 days ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
-
Customer Success Manager
3 weeks ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
-
Customer Success Manager
7 days ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
-
Customer Success Manager
22 hours ago
Bangalore, India ColorTokens Inc. Full timeLocation: Bangalore (on site) Experience Level: 8 to 10 years About ColorTokens At ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral...
-
Customer Success Manager
4 weeks ago
Bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
-
Customer Success Manager
12 hours ago
bangalore, India AiSensy Full timeAbout AiSensy AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp. Enabling 50,000+ Businesses with WhatsApp Engagement & Marketing 400cr+ WhatsApp Messages done between Businesses and Users via AiSensy Working with top brands like Skullcandy,...
