Customer Relationship Manager

2 days ago


madurai, India beBeeCustomerExperience Full time

Job DescriptionWe are seeking a Customer Experience Specialist to join our team. As a key member of the Customer Success function, you will be responsible for managing all customer-centric communication channels, handling customer concerns, owning customer relationships, using CRM tools to manage the customer lifecycle, identifying and removing process roadblocks, working on community engagement strategies, and relaying customer insights and feedback to product, operations, and engineering teams.



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