Senior Customer Relationship Manager

4 hours ago

Madurai, India CloudHire Full time

The Senior Customer Relationship Manager (Senior CRM/CRE) is responsible for leading client relationship operations, ensuring exceptional customer experience, managing documentation, supporting loan processes, and coordinating across departments for seamless workflow. This role requires strong communication, leadership, and organizational skills to guide the CRM team and maintain high service standards. Location : Mumbai , Maharashtra (Jogeshwari / Andheri) Key Responsibilities : Client Relationship Management Lead and oversee all client relationship activities to ensure smooth and effective communication. Build and maintain strong, long-term relationships with clients to ensure high customer satisfaction. Address and resolve escalated client issues with professionalism and efficiency. Payment & Accounts Coordination Oversee payment follow-ups and ensure timely collection of outstanding dues. Resolve escalated payment-related concerns and support the accounts team in revenue management. Documentation & Registration Support Ensure accurate maintenance of all client documentation, interaction records, and transaction files. Prepare drafts, letters, and required documentation for property registration. Maintain proper follow-up records for registration, documentation, and client processes. Banking & Loan Assistance Assist bankers during the loan process by providing all required client documentation. Coordinate between clients and banking partners to ensure smooth loan approval and disbursement. Team Leadership & Coordination Guide, mentor, and support junior CRM/CRE team members to improve efficiency and service quality. Coordinate effectively with sales, accounts, legal/registration teams, and management to ensure seamless workflow and timely completion of tasks. Skills & Qualifications Bachelor’s degree or equivalent qualification (preferred). Strong communication, interpersonal, and customer service skills. Experience in client relationship management, real estate processes, or customer handling roles. Good knowledge of documentation, registration, and basic banking/loan procedures. Ability to lead a team and manage multiple tasks simultaneously. Proficiency in MS Office and documentation tools Work Environment: 06 days onsite work

  • Relationship Manager

    2 weeks ago

    Madurai, Tamil Nadu, India hrquadrant Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job DescriptionWe are seeking a driven and customer-focused Relationship Manager to join our sales and business development team in Tamil Nadu. The role involves engaging with clients, understanding their financial needs, and offering suitable financial solutions. Candidates with experience in Insurance, NBFC, banking, or financial sales will be...

  • Executive Relationship Manager

    2 days ago

    Madurai, Tamil Nadu, India Bajaj Allianz Life Insurance Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Company DescriptionBajaj Allianz Life Insurance is a joint venture between Bajaj Finserv Limited and Allianz SE, providing innovative life insurance solutions. With a 5-Year CAGR of 29% in FY24 and INR 1,23,734 Crore Assets Under Management, we have become a trusted partner in securing the life goals of 3.85 Crore lives. Our customer-centric approach...

  • Customer Relationship Officer

    2 weeks ago

    Madurai, India Quess Corp Limited Full time

    Role : Customer Relationship Officer Qualification : Any Degree Age : 20 Location : Madurai, Hosur, Sri Rangam Salary : Upto 18k per month Experience : Both freshers and experienced can apply Pay: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location:...

  • Relationship Manager

    2 weeks ago

    Inclusive Banking - MF>South>Tamil Nadu>Madurai>Madurai>Madurai>Madurai>>Madurai, India Equitas Small Finance Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Relationship Manager - MLAPThe Relationship Manager will be responsible for managing and nurturing client relationships within the financial services sector. They will work to understand client needs and provide appropriate financial solutions. The role involves building trust and rapport with clients, ensuring customer satisfaction, and achieving sales...

  • Relationship Manager

    2 weeks ago

    madurai, India Jobs N Ta Hr Services Full time

    1.Drive life insurance sales through bank branches.2.Build strong relationships with bank staff, generate leads, meet customers, explain products, and achieve targets.3.Ensure smooth policy issuance and provide post-sales support. Perks and benefitsPerformance Based Incentives4k Allowances PM

  • Customer Relationship Executive

    2 weeks ago

    Madurai, India JAYASHREE SPUN BOND Full time

    CUSTOMER RELATIONSHIP EXECUTIVE No of openings: 10 Work Timing: 9:00 am to 6:30 pm Location: Jayashree spun bond (office) no: 42, Old kuyavarpalayam road, Madurai - 625009 Education Qualification: Any degree - To handle existing customer’s fabrics requirements. - To develop new customers through the leads generated. - To handle the day to day sales...

  • Relationship Manager

    2 days ago

    Madurai, Tamil Nadu, India Jobs N Ta Hr Services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    1.Drive life insurance sales through bank branches. 2.Build strong relationships with bank staff, generate leads, meet customers, explain products, and achieve targets. 3.Ensure smooth policy issuance and provide post-sales support. Perks and benefitsPerformance Based Incentives4k Allowances PM

  • Relationship Manager

    1 week ago

    Madurai, Thoothukudi, India Pragati Finserv Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    **Immediate Joiners Preferred**Key ResponsibilitiesSales & Business Development:Acquiring new customers through open markets, cross-selling, and relationships with builders and DSAs.Achieving monthly and quarterly disbursement and fee income targets.Identifying new markets and generating leads through local activities and outreach.Relationship...

  • Customer Relationship Executive

    2 days ago

    Madurai, India CIEL HR Services Full time

    Hiring at Restaurant Madurai Designation: Customer Relationship Executive Gender**:Female only** Experience: Minimum one year Qualification: Any D In this pivotal position, you will be the welcoming face of our establishment, engaging with patrons in a friendly and professional manner. Your responsibilities will encompass guest seating, addressing...

  • Senior Relationship Manager

    4 days ago

    Chennai, Hubli, Madurai, India Bwise Solutions Full time ₹ 2,40,000 - ₹ 4,00,000 per year

    Health Insurance (NBFC Channel Mahindra Finance, AND BANCA-)Location: Coimbatore, Hubli, Trichy, Madurai, ChennaiCTC: Up to 4.0 LPAAge Limit: Below 34 YearsJob Description:We are hiring Direct Sales Executives for our NBFC Channel (Mahindra Finance). The ideal candidate will be responsible for driving health insurance sales through assigned NBFC branches and...