Remote Customer Support Specialist

2 weeks ago


india beBeeSupport Full time

Remote Customer Support SpecialistWe are seeking highly skilled Remote Customer Support Specialists to provide exceptional support for our clients. This contract position is ideal for individuals who possess excellent communication skills, can work independently, and thrive in a remote environment.Key Responsibilities:Voice Support: Handle inbound and outbound customer calls professionally, providing clear and accurate information to customers, resolving issues efficiently, and maintaining high levels of communication quality and customer satisfaction.Email/Non-Voice Support: Respond to customer emails quickly and accurately, resolve queries, escalate issues when necessary, and update internal systems, ensuring prompt response times and accuracy.Requirements:Excellent English spoken and written communication skills.Prior BPO/customer support experience is a strong advantage.Ability to work night shifts during US business hours.Possess your own laptop with Windows 11 or above and a high-speed wired internet connection.Strong customer orientation, empathy, and problem-solving skills.Benefits:This contract position offers the opportunity to work remotely, enjoy flexible scheduling, and develop valuable skills in customer support. If you are a motivated and customer-focused individual, we encourage you to apply.



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