Customer Relationship Specialist – International Voice Process
4 weeks ago
- Job Title: Customer Relationship Specialist – International Voice Process (Admin and Process Support) - Location : Hi-Tech City, Hyderabad, India. - Job Type: Full-Time, Office Based Only. (No Work from Home) - Work Timings: 4:00 AM to 1:00 PM IST (Aligned with Australian Time Zone) - Excellent English communication skills (oral and written). - Should be in a position to talk to Australian clients. - Excellent communication and interpersonal skills. Remote Teams IT Solutions Pvt Ltd, Hyderabad, is the offshore extension of Remote Teams Pty Ltd, Australia. We support multiple Australian businesses by providing high-quality Back Office, Administrative, IT, BPO, and Business Support services. We are looking for a proactive, detail-oriented professional to handle Client Communication, Administration, Scheduling, Material & Cost Coordination, and Process Support. This role involves speaking directly to Australian clients, handling inbound/outbound calls, managing emails, scheduling jobs, coordinating resources, and ensuring smooth operational workflow. If you can confidently communicate in English and enjoy a customer-facing administrative role, this position is for you. Key Responsibilities - Client Communication & Relationship Handling - Handle inbound and outbound calls with Australian clients and stakeholders. - Respond to customer queries professionally via phone, email, and chat. - Maintain strong client relationships through clear communication and timely follow-ups. - Share daily updates and reports with clients and management. - Administrative & Operational Coordination - Manage booking requests, job orders, and confirmations with clients and suppliers. - Schedule jobs, allocate workforce, and track availability to meet project timelines. - Maintain accurate records of bookings, schedules, materials, and costs. - Coordinate with suppliers for material procurement and with internal teams for job execution. - Material, Cost & Process Management - Track material usage and support cost monitoring, budgeting, and estimation. - Assist in process improvement initiatives and help identify operational bottlenecks. - Prepare regular operational and management reports. Required Skills & Qualifications - Bachelor's degree in Business Administration, Commerce, Civil Engineering, or related fields. - Prior experience in administration, project coordination, scheduling, or client support roles. - Strong understanding of project management concepts—scheduling, resource allocation, and cost tracking. - Knowledge of materials/estimations in plumbing, drainage, or roofing services will be an added advantage.
-
International Sales Voice Process
2 weeks ago
Hyderabad, Telangana, India, Telangana Bring My Customer Full timeCompany DescriptionBring My Customer provides a productized customer acquisition system for business growth. We specialize in hiring and training dedicated Customer Acquisition Specialists who generate consistent, qualified leads through authentic conversations across LinkedIn, Email, and Social platforms. Our fully managed system helps businesses achieve...
-
International voice process
4 weeks ago
Gurugram, Gurugram, India Business Process Outsourcing Full timeJob Description US Telecom Process *US Telecom Process* (Verizon). The ideal candidate should have prior experience in international voice processes and a strong ability to upsell telecom products and services while ensuring excellent customer satisfaction. - Handle inbound and outbound calls for Verizon's US Telecom customers. - Identify opportunities to...
-
International Voice Process
1 week ago
Gurugram, Gurugram, India Outscale Partners Full timeJob Description We're Hiring! International Voice Process & Customer Handling We're looking for professionals with 12 years of experience in international voice support and strong customer handling skills. Requirements: 12 years of experience in International Voice / Customer Support Excellent communication & problem-solving skills US & UK rotational shifts...
-
International Voice Process
3 weeks ago
Pune, India People Prime Worldwide Full timeJob Description About the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future....
-
BDM - International Voice Process
5 days ago
Kolkata, India All About Digital Full timeJob Description Company Description All About Digital (AAD) has successfully partnered with over 150 clients in the last five years, offering tailored and cost-effective digital strategies. Our mission is to enhance lead generation, sales, and brand visibility for businesses of all sizes, from startups to large enterprises. With expertise in SEO, PPC, and...
-
International voice process With Network Domain
3 weeks ago
Pune, India People Prime Worldwide Full timeJob Description Our is Client is a largest Top 5 Software giant in India, with over 11.3 USD billion dollars revenue, Global work force 2,40,000 employees, It delivers end-to-end technology, consulting, and business process services to clients across the globe, Presence: 60+ countries and Publicly traded company NSE & BSE (India), NYSE (USA). Job Title:...
-
Remote Voice
4 weeks ago
India SYGNEXT Full timeRemote Voice & Non-Voice Support Specialists (Night Shift | Contract) Location: Work From Anywhere (100% Remote) Work Timing: 09:00 PM – 06:00 AM IST (US Business Hours) Contract Role | Hourly Pay | Immediate Hiring >>>>> Follow Sygnext Company page for regular updates. About Sygnext Our mission is to empower individuals, organizations, and communities to...
-
International Voice Process Executive
2 weeks ago
New Delhi, Delhi, India, Delhi Aimlay Pvt Ltd Full timeJob Title: International Voice Process ExecutiveCompany: Aimlay Pvt. Ltd.Location: Rohini, DelhiWorking Days: 6 DaysShift Timings:11:30 AM to 8:30 PM9:30 AM to 6:30 PMJob DescriptionWe are looking for dynamic and customer-focused International Voice Process Executives to join our growing team at Aimlay Pvt. Ltd. Candidates must have excellent communication...
-
International BPO Executive
1 week ago
India, Jabalpur Docdort Full timeJob Description Hiring: International BPO Executive (Non-Voice) Ahmedabad | Drive in Jabalpur We are hiring talented and motivated individuals for the role of International BPO Executive (Non-Voice) for our Ahmedabad office.The hiring drive will be conducted in Jabalpur, and selected candidates must be willing to relocate to Ahmedabad. This is an excellent...
-
India Diverse Lynx Full timeHiring for International Voice Process- Pune Bangalore Hyderabad We are hiring energetic and customer-focused professionals for our International Voice Process team in Pune Bangalore and Hyderabad This role involves handling inbound or outbound calls resolving customer queries and providing excellent service to international clients Ideal for candidates who...
