Remote International Customer Support Specialist

2 weeks ago


india beBeeCustomer Full time

Customer Service AssociateWe are looking for an exceptional Cross-Cultural Communicator to join our dynamic team as a Customer Service Associate. In this role, you will be responsible for providing world-class support to international customers.The ideal candidate will have strong verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner. Experience in customer-facing roles is highly valued, as well as proficiency in using customer service software and tools.About the Role:Handle inbound and outbound calls and assist international customers with flight bookings, changes, and queries.Ensure excellent customer experience through effective problem-solving and clear communication.Maintain accurate records in CRM systems and follow established processes.Upsell ancillary services where applicable.Requirements:Strong proficiency in spoken and written English, with the ability to communicate effectively with diverse customers.Experience in customer-facing roles or related fields.Excellent communication, interpersonal, and time management skills.Ability to multitask and work efficiently in a fast-paced environment.Preferring previous experience in the aviation or travel industry.What We Offer:Competitive compensation package.A permanent remote working opportunity.Incentives on performance and upselling.Ongoing training and career development opportunities.



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