Customer Service Specialist

Customer Support ProfessionalAbout the Role:We are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Representative. As a key member of our support team, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Customer Engagement: Respond to...

Job Title: Customer Resolution SpecialistAs a Customer Resolution Specialist, you will serve as an escalation point and case investigations agent for a large consumer credit card company. You will tackle customer scenarios and take action to resolve issues and inquires following Mastercard rules and guidelines and Regulation Z compliance.This includes fraud...

The primary function of this role is to provide exceptional service to clients as a Customer Support Specialist. Responsibilities include responding to customer inquiries via email, chat, and phone, providing swift resolutions to resolve customer issues, maintaining detailed records of customer interactions in CRM systems, collaborating with internal teams...

Job OpportunityWe are seeking a highly skilled Automotive Customer Service Representative to join our team.Key Responsibilities:Manage customer inquiries and resolve issues in a timely manner.Analyze customer needs and provide solutions that meet their expectations.Maintain accurate records of customer interactions and provide feedback to...

ITSM Specialist Role SummaryAs an ITSM specialist, you will be responsible for managing and maintaining the organization's IT service management processes and tools. This role requires a strong understanding of ITIL framework and service management principles.The ideal candidate will have hands-on experience with Freshservice administration and...

About Customer Support RoleFlowcall is an AI customer service platform helping D2C brands deliver exceptional support.We're looking for a skilled professional to support our growing client base by troubleshooting product issues, configuring AI agents, and ensuring their customer service operations run smoothly.Respond to client queries about product usage,...

Job Role OverviewSAP Service Management specialist is responsible for implementing and supporting business service management processes across multiple departments, ensuring seamless integration and efficient service delivery.Develop and implement effective business service management strategies in SAP S/4HANA platform.Configure and customize S/4 Service...

Job OverviewWe are seeking a skilled Customer Support Associate to join our team. The ideal candidate will possess excellent communication skills, technical knowledge, and the ability to work effectively in a fast-paced environment.The successful candidate will handle customer inquiries through a ticketing system, provide timely and accurate responses, and...

Job OverviewWe are seeking an exceptional individual to join our dynamic team as a customer support specialist. This role plays a pivotal part in ensuring the efficient functioning of our operational duties.Key ResponsibilitiesMaintain the smooth operation of our booking platform by conducting regular monitoring and checks.Continuously monitor inventory...

Customer Support Specialist Job DescriptionWe are seeking a skilled Customer Support Specialist proficient in Nepali and English to deliver high-quality assistance to our customers. This role involves resolving inquiries, providing product information, and ensuring customer satisfaction.Respond to customer queries via calls, chats, and emailsAnalyze customer...