Customer Service Specialist
1 week ago
Customer Support ProfessionalAbout the Role:We are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Representative. As a key member of our support team, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Customer Engagement: Respond to customer inquiries via phone, email, or chat in a timely manner. Provide accurate information regarding products and services.Issue Resolution: Identify customer needs and provide the best possible resolution. Escalate complex issues to supervisors or technical teams when necessary. Follow up with customers to ensure issues are fully resolved.Documentation & Reporting: Maintain detailed records of customer interactions in CRM systems. Update customer accounts and process orders, returns, or requests.Product Knowledge: Stay updated on company products and services. Understand and communicate policies clearly to customers.Team Collaboration: Coordinate with sales, operations, and technical teams to resolve customer issues. Participate in team meetings, training, and performance reviews.Benefits of Joining Our Team:Opportunity to work with a dynamic and supportive team.Continuous training and development opportunities.Competitive salary and benefits package.Requirements:Excellent communication and interpersonal skills.Ability to work in a fast-paced environment.Strong problem-solving and analytical skills.
-
Customer Service Specialist
2 weeks ago
kozhikode, India beBeeCustomerSupport Full timeJob Title:We are seeking a skilled Customer Service Specialist to provide exceptional customer support and resolve issues efficiently.About the Role:This is an exciting opportunity to work with our team as a Customer Service Specialist in Kozhikode, India. You will be responsible for delivering outstanding customer support by addressing inquiries, resolving...
-
Customer Resolution Specialist
1 week ago
kozhikode, India beBeeResolution Full timeJob Title: Customer Resolution SpecialistAs a Customer Resolution Specialist, you will serve as an escalation point and case investigations agent for a large consumer credit card company. You will tackle customer scenarios and take action to resolve issues and inquires following Mastercard rules and guidelines and Regulation Z compliance.This includes fraud...
-
Customer Support Specialist
2 weeks ago
kozhikode, India beBeeCustomer Full timeThe primary function of this role is to provide exceptional service to clients as a Customer Support Specialist. Responsibilities include responding to customer inquiries via email, chat, and phone, providing swift resolutions to resolve customer issues, maintaining detailed records of customer interactions in CRM systems, collaborating with internal teams...
-
Automotive Customer Service Specialist
7 days ago
kozhikode, India beBeeAutomotiveCustomerService Full timeJob OpportunityWe are seeking a highly skilled Automotive Customer Service Representative to join our team.Key Responsibilities:Manage customer inquiries and resolve issues in a timely manner.Analyze customer needs and provide solutions that meet their expectations.Maintain accurate records of customer interactions and provide feedback to...
-
AI Customer Service Specialist
2 weeks ago
kozhikode, India beBeeCustomer Full timeAbout Customer Support RoleFlowcall is an AI customer service platform helping D2C brands deliver exceptional support.We're looking for a skilled professional to support our growing client base by troubleshooting product issues, configuring AI agents, and ensuring their customer service operations run smoothly.Respond to client queries about product usage,...
-
IT Service Management Specialist
7 days ago
kozhikode, India beBeeItsm Full timeITSM Specialist Role SummaryAs an ITSM specialist, you will be responsible for managing and maintaining the organization's IT service management processes and tools. This role requires a strong understanding of ITIL framework and service management principles.The ideal candidate will have hands-on experience with Freshservice administration and...
-
Service Management Optimization Specialist
1 week ago
kozhikode, India beBeeImplementation Full timeJob Role OverviewSAP Service Management specialist is responsible for implementing and supporting business service management processes across multiple departments, ensuring seamless integration and efficient service delivery.Develop and implement effective business service management strategies in SAP S/4HANA platform.Configure and customize S/4 Service...
-
Technical Customer Service Specialist
1 week ago
kozhikode, India beBeeCustomerSupport Full timeJob OverviewWe are seeking a skilled Customer Support Associate to join our team. The ideal candidate will possess excellent communication skills, technical knowledge, and the ability to work effectively in a fast-paced environment.The successful candidate will handle customer inquiries through a ticketing system, provide timely and accurate responses, and...
-
Customer Support Specialist
1 day ago
kozhikode, India beBeeCustomer Full timeJob OverviewWe are seeking an exceptional individual to join our dynamic team as a customer support specialist. This role plays a pivotal part in ensuring the efficient functioning of our operational duties.Key ResponsibilitiesMaintain the smooth operation of our booking platform by conducting regular monitoring and checks.Continuously monitor inventory...
-
Nepali Service Delivery Expert
5 days ago
kozhikode, India beBeeSupport Full timeCustomer Support Specialist Job DescriptionWe are seeking a skilled Customer Support Specialist proficient in Nepali and English to deliver high-quality assistance to our customers. This role involves resolving inquiries, providing product information, and ensuring customer satisfaction.Respond to customer queries via calls, chats, and emailsAnalyze customer...