Automotive Customer Service Specialist

Job OverviewWe seek an E-Commerce Automotive Spare Parts Customer Service Representative to join our remote team. This role requires strong customer service skills, automotive knowledge, and technical expertise.Manage daily customer requests through a shared mailbox and provide member support across multiple channels.Ensure customer satisfaction by...

Job Title:We are seeking a skilled Customer Service Specialist to provide exceptional customer support and resolve issues efficiently.About the Role:This is an exciting opportunity to work with our team as a Customer Service Specialist in Kozhikode, India. You will be responsible for delivering outstanding customer support by addressing inquiries, resolving...

Key Responsibilities:Manage customer inquiries via a shared mailbox, offering support across various channels.Ensure customer satisfaction by addressing complaints and inquiries promptly.Process product sales, returns, and related requests efficiently.Identify customers' needs to achieve maximum satisfaction.Resolve customer complaints effectively and follow...

We are seeking a highly skilled SAP SD / VMS Consultant to lead the design, configuration and implementation of SAP SD/VMS IS-AUTO Vehicle Sales processes. This role is fully remote working for an initial 12-month contract.Key Responsibilities:Design and implement efficient SAP SD/VMS IS-AUTO solutions that integrate Pricing, Order Management and Vehicle...

BIW Fixture Design Engineer RoleThis position is responsible for designing and delivering high-quality fixtures for automotive manufacturers.Key Responsibilities:Develop and implement effective BIW design projects from concept to delivery, ensuring timely and within-budget completion.Collaborate with cross-functional teams, including design, simulation,...

Job Opportunity: IT Procurement SpecialistWork Location: Remote (Offshore)Contract Duration:We are seeking a skilled professional to fill the role of an IT Procurement Specialist. Key aspects of this position include procuring software, IT services, and hardware. The ideal candidate will have experience negotiating with vendors and working in the...

Customer Support ProfessionalAbout the Role:We are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Representative. As a key member of our support team, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Customer Engagement: Respond to...

Job Title: Customer Resolution SpecialistAs a Customer Resolution Specialist, you will serve as an escalation point and case investigations agent for a large consumer credit card company. You will tackle customer scenarios and take action to resolve issues and inquires following Mastercard rules and guidelines and Regulation Z compliance.This includes fraud...

The primary function of this role is to provide exceptional service to clients as a Customer Support Specialist. Responsibilities include responding to customer inquiries via email, chat, and phone, providing swift resolutions to resolve customer issues, maintaining detailed records of customer interactions in CRM systems, collaborating with internal teams...

Welcoming customers and discussing their needsAnswering customer inquires, either in person or on the phoneConnecting customers to the right auto technicianMaintaining automotive records by keeping track of problems and corrective actionsStrong customer service skills in order to handle customer complaints and questions effectivelyPatience to cope with...