Guest Service Associate
17 hours ago
Job Description Primary ResponsibilitiesResponsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitorsMaintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded.Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.Operational ManagementTo maintain Front Office log book and shift reports.Respond to inquiries and resolve problems in an effective manner.Ensure all guests receive a swift, smooth, professional and friendly check in and check outMaintain record of all banquet and any other functions in the hotel.Liaise with other departments for the resolution of day-to-day administrative and operational issues.Carry out other duties which naturally fall within the reasonable expectations of the post.Liaise with Housekeeping for the Room Status.Handle additional responsibilities as and when delegated by the Management. QualificationsDiploma in Tourism / Hospitality ManagementFresher or Minimum 6 months to 1 year of relevant experienceExcellent reading, writing and oral proficiency in English languageAbility to speak other languages and basic understanding of local languages will be an advantageGood working knowledge of MS Excel, Word, & PowerPointPrior experience working with Opera or a related Property Management system. Additional InformationHotel Industry experience preferred
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Guest Relation Associate
1 week ago
Ernakulam, India PVR Cinemas Full timeWe are looking for a Guest Relations Associate to provide high-quality service to our customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll...
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Guest Service Associate
3 days ago
Ernakulam, India Novotel Kochi Infopark Full timeEnsure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. - Welcome the guests by greeting them as per the standards. - Any matter which may affect the interests of hotel** **should be brought to the attention of the Management - Responsible for set up of all operating equipments and...
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Guest Service Associate
7 days ago
Ernakulam, India IBIS Full timeJob DescriptionPrimary Responsibilities Responsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitors Maintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth...
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Guest Service Executive
7 days ago
Ernakulam, India Caliber Hospitality Solutions Full timeUrgently Required Guest Service Executive Food and accommodation Provided **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹11,500.00 - ₹12,500.00 per month **Benefits**: - Food provided Schedule: - Day shift - Rotational shift **Experience**: - total work: 1 year (preferred) Ability to Commute: - Ernakulam, Kerala (required) Ability...
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Guest Relation Executive
2 weeks ago
Ernakulam, India Milestone Career Planner Full timeWe are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...
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Guest Relation Executive
1 week ago
Ernakulam, India SANJEEVINI LIFE CARE VILLEGE Full timeUG or PG with minimum 1 year relevant experience preferred **(Hospitality)**: - Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check - in - Coordinate luggage collection and storage - Oversee check -...
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Sales Associate
1 day ago
Ernakulam, India Parakkat Jewels Full timeSales Associate Location: Cochin International Airport, Kerala **Job Type**: Full-Time Job Summary: As a Sales Associate at our shop located in Cochin International Airport, you will play a pivotal role in promoting our products and enhancing the shopping experience for travelers. We are seeking an enthusiastic and persuasive salesperson who can...
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Guest Service Associate
3 days ago
Ernakulam, India THE AVENUE CENTER HOTEL Full timeWe are seeking qualified, young dynamic hospitality professionals for the post of Sr.GSA / Jr.GSA (F&B Service). - Diploma / Relevant degree in Hotel Management. - 6 months to 1 year prior experience. - Excellent communication skills. **Job Types**: Full-time, Fresher **Salary**: ₹7,500.00 - ₹14,000.00 per month **Benefits**: - Food provided - Leave...
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Guest Relations Executive
7 days ago
Ernakulam, India OceanAir Travels Full time**Responsibilities and Duties** - Persons who have experience in leading a team are added advantage. - Anticipate guest needs and build rapport with customers - Address customer complaints and escalate to the concerned team when needed - Provide information about amenities, areas, venues and promote services - Offer assistance with certain tasks like...
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Front Office Associate
2 weeks ago
Ernakulam, India Travancore Court Hotel Full time_**Hotel Front Desk Agent responsibilities include**:_ Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit card data Hotel Front Desk Agent job description - **Job brief**_ We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of...