Guest Service Associate

We are looking for a Guest Relations Associate to provide high-quality service to our customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll...

Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. - Welcome the guests by greeting them as per the standards. - Any matter which may affect the interests of hotel** **should be brought to the attention of the Management - Responsible for set up of all operating equipments and...

Serving Food & Beverages to the guest according to their orders. - Degree or Diploma in Hotel/Hospitality Management. - 1-2 years experience preferable. - Freshers can also apply. **Salary**: From ₹15,000.00 per month **Benefits**: - Food provided - Paid sick time - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Yearly...

Urgently Required Guest Service Executive Food and accommodation Provided **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹11,500.00 - ₹12,500.00 per month **Benefits**: - Food provided Schedule: - Day shift - Rotational shift **Experience**: - total work: 1 year (preferred) Ability to Commute: - Ernakulam, Kerala (required) Ability...

UG or PG with minimum 1 year relevant experience preferred **(Hospitality)**: - Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check - in - Coordinate luggage collection and storage - Oversee check -...

Attend to guests courteously and deal promptly with their requests and queries Check on VIP guest movements and complete their documentation formalities. Providing excellent customer service to the clients Maintenance of a high service standard for Members in a manner that people (onlookers) would want to become Members.Full **Job Types**: Full-time,...

**Responsibilities and Duties** - Persons who have experience in leading a team are added advantage. - Anticipate guest needs and build rapport with customers - Address customer complaints and escalate to the concerned team when needed - Provide information about amenities, areas, venues and promote services - Offer assistance with certain tasks like...

**Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. - Contacting customers to give them...

JOB TITLE GUEST SERVICE EXECUTIVE-BAR-2 VACANCIES-JOB CODE-C031025-ERNAKULAM GENDER MALE/FEMALE EXPERIENCE REQUIRED FRESH/EXPERIENCED SALARY NEGOTIABLE+FOOD&ACCOMMODATION QUALIFICATION DIPLOMA

A Customer Relations Executive plays a crucial role in managing reservations and ensuring a smooth process for guests. Here are some key responsibilities and tasks associated with this role: - **Reservation Management**: - Input reservation details accurately into the booking system. - Ensure that all necessary information, such as guest preferences and...