Guest Service Associate

We are looking for a Guest Relations Associate to provide high-quality service to our customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll...

Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. - Welcome the guests by greeting them as per the standards. - Any matter which may affect the interests of hotel** **should be brought to the attention of the Management - Responsible for set up of all operating equipments and...

Job DescriptionPrimary Responsibilities Responsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitors Maintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth...

Urgently Required Guest Service Executive Food and accommodation Provided **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹11,500.00 - ₹12,500.00 per month **Benefits**: - Food provided Schedule: - Day shift - Rotational shift **Experience**: - total work: 1 year (preferred) Ability to Commute: - Ernakulam, Kerala (required) Ability...

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...

UG or PG with minimum 1 year relevant experience preferred **(Hospitality)**: - Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check - in - Coordinate luggage collection and storage - Oversee check -...

**Responsibilities and Duties** - Persons who have experience in leading a team are added advantage. - Anticipate guest needs and build rapport with customers - Address customer complaints and escalate to the concerned team when needed - Provide information about amenities, areas, venues and promote services - Offer assistance with certain tasks like...

_**Hotel Front Desk Agent responsibilities include**:_ Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit card data Hotel Front Desk Agent job description - **Job brief**_ We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of...

**Job Summary** **Responsibilities and Duties** - Perform check-in and check-out. - Welcome guests upon arrival. - Provide information about the hotel, availability, rates and amenities. - Respond to guest complaints in a timely and professional manner. - Maintain updated records of booking and payment. **Qualifications and Skills** - Work Experience as a...

**F&B Service Associate Duties & Responsibilities.** - Greet customers as they arrive at the food service facility, and provide them with assistance in finding seats. - Ensure that customers are provided with menus and assist them in choosing items according to their tastes. - Oversee the ordering process, ensuring that the right order is delivered to the...