Guest Service Executive

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...

Greetings From **CII MCC !** We are looking for **Guest relationship executive** **Job Role**: - Greeting guests upon arrival and answering any questions they have about the facility and its amenities. - Handling complaints and resolving any issues that may arise during a guest's stay. - Keeping the front desk and lobby area organized and...

Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...

**Responsibilities and Duties** - Persons who have experience in leading a team are added advantage. - Anticipate guest needs and build rapport with customers - Address customer complaints and escalate to the concerned team when needed - Provide information about amenities, areas, venues and promote services - Offer assistance with certain tasks like...

UG or PG with minimum 1 year relevant experience preferred **(Hospitality)**: - Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check - in - Coordinate luggage collection and storage - Oversee check -...

1. Welcome guest during check-in and giving a fond farewell to guest while checkout. 2.Handling guest complaints and concerns in an efficient and timely manner. 3. Coordinating and multi-tasking job duties in a busy environment. 4.Assist guest calls. 5.Allocate rooms to all arriving guest 6.Should be able to handle all guest 7.Follow the house rules...

Job DescriptionPrimary Responsibilities Responsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitors Maintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth...

We are looking for a Guest Relations Associate to provide high-quality service to our customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll...

Qualification - Diploma / Degree in hotel management - Deliver the company experience for guests. - Work with the hotel team to create the company experience for guests. - Follow up with guests with additional services that enhance the guests’ experience. - Handle guest requests professionally and/or refer as appropriate. - Assist service team as necessary...

salary is according to previous benefits and history - Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information - Welcome and acknowledge all guests according to company standards - Speak with others using clear and professional language - Develop and maintain positive working relationships with...