
Guest Relation Executive
2 weeks ago
Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Managerwhen needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
**Requirements and skills**
- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is preferred
**Salary**: From ₹8,086.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Flexible shift
Ability to commute/relocate:
- Ernakulam, Ernakulam - 682018, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: One location
-
Guest Relation Executive
2 weeks ago
Ernakulam, India CII - Model Career Centre Full timeGreetings from CII-MCC We are looking for Guest Relation Executive. Job role - Ensuring and providing flawless, upscale, professional and high class guest service experiences - Analyzing customer feedback and providing strategic direction to continuously improve overall rating - Responding to guests needs and anticipating their unstated ones. **Salary**:...
-
Guest Relation Executive
2 weeks ago
Ernakulam, India Miletia Guide Solutions PVT LTD Full timeHiring for Reputed 5 star Resort **Location : Munnar** **Guest Relation - Minimum 3 to 5 years experience** **Food and Accomdation provided** **Salary depends on experience** - Welcome guests during check-inand giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP...
-
Guest Relation
2 weeks ago
Ernakulam, India Nilufer Aesthetics Private Limited Full timeThe Guest Relations Officer is responsible for providing excellent customer service and hospitality to clients and visitors at the clinic. The Officer will greet, assist, and direct clients and visitors in a friendly and professional manner, answer inquiries, and ensure a pleasant and comfortable experience while at the clinic. The Guest Relations Officer...
-
Guest Relation
4 days ago
Ernakulam, India Nilufer Aesthetics Private Limited Full timeThe Guest Relations Officer (female) is responsible for providing excellent customer service and hospitality to clients and visitors at the clinic. The Officer will greet, assist, and direct clients and visitors in a friendly and professional manner, answer inquiries, and ensure a pleasant and comfortable experience while at the clinic. Responsible for the...
-
Guest Relation Executive
7 hours ago
Ernakulam, India Toughie Engineering and Constructions Pvt Ltd Full timeDuties include greeting guests when they enter the hotel, providing useful information about the hotel, helping guests to make travel arrangements, and addressing any customer complaints or passing those complaints onto management. **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹32,128.18 per month **Benefits**: - Health...
-
Guest Relation Executive
2 weeks ago
Ernakulam, India SANJEEVINI LIFE CARE VILLEGE Full timeUG or PG with minimum 1 year relevant experience preferred **(Hospitality)**: - Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check - in - Coordinate luggage collection and storage - Oversee check -...
-
Ernakulam, India Provident Housing Limited Full time**Job description** Urgent Openings for Guest Relation / Front Office role at **Puravankara Ltd.,** **Any Graduation with 1 to 3 yrs experience, Excellent communication and basic MS office is mandatory.** **Age :20 to 30 Max** **"ONLY SMART LOOKING MALE CANDIDATES"** **Location: Ernakulam to Thekkady road, Edappally, Cochin.** **JD** - Review guest...
-
Guest Relations Executive
2 days ago
Ernakulam, India NEO GUIDE Full timeAttend to guests courteously and deal promptly with their requests and queries Check on VIP guest movements and complete their documentation formalities. Providing excellent customer service to the clients Maintenance of a high service standard for Members in a manner that people (onlookers) would want to become Members.Full **Job Types**: Full-time,...
-
Urgent Openings for Guest Relation
2 weeks ago
Ernakulam, India Provident Housing Limited Full timeUrgent Openings for Guest Relation / Front Office role at **Provident Housing Ltd., Edapally road, Ernakulam** **Any Graduation or Diploma with 0 to 3 yrs experience, Excellent communication and basic MS office is mandatory** **"ONLY SMART LOOKING FEMALE CANDIDATES"** **Location: Edapally, Ernakulam to Thekkady road.** **JD** - Review guest arrival lists...
-
Urgent Openings for Guest Relation
2 weeks ago
Ernakulam, India Provident Housing Limited Full timeUrgent Openings for Guest Relation / Front Office role at **Provident Housing Ltd.,** **Any Graduation with 1 to 3 yrs experience, Excellent communication and basic MS office is mandatory** **ONLY SMART LOOKING MALE CANDIDATES** **Location: Edapally, Ernakulam to Thekkady road.** **JD** - Review guest arrival lists to offer a warm greeting. - Attend to...