Guest Relation Associate

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...

Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...

1. Welcome guest during check-in and giving a fond farewell to guest while checkout. 2.Handling guest complaints and concerns in an efficient and timely manner. 3. Coordinating and multi-tasking job duties in a busy environment. 4.Assist guest calls. 5.Allocate rooms to all arriving guest 6.Should be able to handle all guest 7.Follow the house rules...

UG or PG with minimum 1 year relevant experience preferred **(Hospitality)**: - Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check - in - Coordinate luggage collection and storage - Oversee check -...

Urgent Openings for Guest Relation / Front Office role at **Provident Housing Ltd., Edapally road, Ernakulam** **Any Graduation or Diploma with 0 to 3 yrs experience, Excellent communication and basic MS office is mandatory** **"ONLY SMART LOOKING FEMALE CANDIDATES"** **Location: Edapally, Ernakulam to Thekkady road.** **JD** - Review guest arrival lists to...

Male Hotel management or degree with travel and tourism Fresher or experienced 9 hrs work Age upto 30 Good communication skill Computer knowledge Grooming must Mobile number 9048379555 **Salary**: Up to ₹30,000.00 per month Schedule: - Day shift - Evening shift - Morning shift Ability to commute/relocate: - Kalamassery, Ernakulam, Kerala:...

Job DescriptionPrimary Responsibilities Responsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitors Maintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth...

*Greet and welcome guests as soon as they arrive at the office *Direct visitors to the appropriate person and office *Answer, screen, and forward incoming phone calls *Receive, sort and distribute daily mail/deliveries *Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor...

_**Hotel Front Desk Agent responsibilities include**:_ Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit card data Hotel Front Desk Agent job description - **Job brief**_ We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of...

_**Hotel Front Desk Agent responsibilities include**:_ Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit card data Hotel Front Desk Agent job description - **Job brief**_ We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of...