Guest Relation Executive

2 days ago


Ernakulam, India SANJEEVINI LIFE CARE VILLEGE Full time

UG or PG with minimum 1 year relevant experience preferred **(Hospitality)**:

- Provide upscale guest service experiences for clients throughout their stay
- Ensure clients are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared prior to check
- in
- Coordinate luggage collection and storage
- Oversee check
- in and check
- out procedures, including reservations and financial transactions
- Promptly address guests requests, like in
- room dining
- Actively listen to and resolve complaints & Inform clients of our services
- Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

**Job Type**: Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Work Location: One location
- Health insurance



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