ServiceNow Workflow Specialist – FMCG Domain

2 days ago

Bengaluru, Karnataka, India MindBrain Full time

Job Title: ServiceNow Workflow Specialist – FMCG Domain

Location: Remote

Employment Type: Contract

Experience: 6–8 Years

Job Summary:

We are looking for a ServiceNow Workflow Specialist with strong FMCG domain knowledge and expertise in SKU creation workflows. The role involves designing, developing, and integrating workflows on ServiceNow with MDM platforms like Informatica and Stibo, along with supporting existing Skelta BPM workflows.

Key Responsibilities:
  • Design and implement ServiceNow workflows for SKU creation and product data processes.
  • Integrate workflows with MDM platforms (Informatica MDM, Stibo STEP).
  • Support and enhance Skelta BPM workflows.
  • Gather business requirements and translate them into workflow solutions.
  • Lead workflow lifecycle: design, testing, rollout, and support.
  • Conduct workshops, training, and demos for business teams.
  • Ensure workflows meet performance, scalability, and compliance standards.
Required Skills:
  • 6–8 years of workflow development and integration experience.
  • Hands-on expertise in ServiceNow workflow design.
  • Experience with FMCG domain (SKU lifecycle, product data management).
  • Integration knowledge with Informatica MDM and Stibo STEP.
  • Experience in Skelta BPM workflow design and support.
  • Strong communication and problem-solving skills.
Nice to Have:
  • Knowledge of Data.World platform.
  • ServiceNow/MDM certifications.
  • Understanding of data governance and stewardship.

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