Customer Experience Advocate

Job OverviewAs a French-speaking customer service professional, you will play a vital role in converting customers into passionate advocates for our brand.By proactively addressing issues via phone, email, and chat, you will foster strong relationships with our clients and provide exceptional support.Key Responsibilities:Communicate effectively with...

Job Title:We are seeking a skilled and experienced Customer Service Representative to join our team.About the Role:This is an exciting opportunity for someone who enjoys working with customers and providing exceptional service. As a Customer Service Representative, you will be responsible for handling customer inquiries, processing orders, and managing...

Customer Support ExcellenceWe seek a seasoned customer champion to spearhead process improvement and drive impact across product and operations teams. As a key member of our Enterprise Support team, you will focus on delivering exceptional support and product expertise to large customers.Key responsibilities include:Root cause analysis, debugging, and...

Job Title: Customer Experience ChampionA key aspect of this role is to manage customer-centric communication channels, including chat flows and support metrics.You will work with customers in the USA, utilizing CRM tools to manage customer lifecycles and track engagement. Identify and remove process roadblocks, suggest improvements to management, and...

Lead Customer Support SpecialistWe are seeking an experienced Cross-Functional Team Lead to oversee our day-to-day support operations, ensuring seamless customer experiences and business growth.Manage customer support requests across various channelsDevelop process improvements to optimize support efficiency and effectivenessMaintain accurate records and...

We are seeking a highly skilled Support and Operations Coordinator to provide day-to-day support assistance and aid with basic operational tasks.This role demands excellent communication, organizational, and problem-solving abilities. You will be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when...

Job OverviewWe are seeking a skilled and professional Voice Support Specialist to join our team. The ideal candidate will have excellent English spoken and written communication skills, prior BPO/Customer Support experience, and be comfortable working the night shift during US business hours.

Role Overview:We are seeking an experienced Senior CRM Manager to play a key role in shaping our Customer Relationship Management strategy and execution.Responsibilities:Owning quarterly business targets and designing end-to-end CRM campaigns for growth and reactivation.Collaborating closely with cross-functional teams to drive business success.Shaping...

About Flowcall Customer Support RoleFlowcall is a leading AI-powered customer service platform helping direct-to-consumer brands deliver exceptional support across various channels.The OpportunityWe are looking for a skilled Customer Service Representative to support our growing client base. As a key member of our team, you will help clients get the most out...

Job Title: Customer Operations SpecialistWe are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. This role involves building workflows, datasets, and simulations that are critical for benchmarking large language models (LLMs). Your work will ensure that AI systems are tested...