Senior Customer Experience Liaison

The role requires interaction with senior officials across various departments, including police and government.Job ResponsibilitiesEstablish relationships and coordinate meetings to facilitate permissions.Maintain close ties with judicial administration, legal advisors, and relevant law enforcement authorities.Key responsibilities also include engaging...

Role Overview:We are seeking an experienced Senior CRM Manager to play a key role in shaping our Customer Relationship Management strategy and execution.Responsibilities:Owning quarterly business targets and designing end-to-end CRM campaigns for growth and reactivation.Collaborating closely with cross-functional teams to drive business success.Shaping...

We are seeking a highly skilled Support and Operations Coordinator to provide day-to-day support assistance and aid with basic operational tasks.This role demands excellent communication, organizational, and problem-solving abilities. You will be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when...

Job Title: Customer Experience ChampionA key aspect of this role is to manage customer-centric communication channels, including chat flows and support metrics.You will work with customers in the USA, utilizing CRM tools to manage customer lifecycles and track engagement. Identify and remove process roadblocks, suggest improvements to management, and...

Job SummaryOur team seeks a seasoned Tech-Functional Business Analyst to bridge business requirements with system design, configuration, integrations, and validation activities across the Pharmacovigilance technology landscape.As a senior SME for Signal Management and Risk Management platforms, you will be responsible for owning system functionality,...

Customer Service ChampionThe ideal candidate proactively resolves issues and transforms customers into loyal advocates.Key ResponsibilitiesEngage with customers via phone, email and chat utilizing exceptional verbal and written skills.Provide accurate information on products, pricing, and availability.Collaborate with internal teams to meet customer...

We are seeking a senior compliance manager to oversee the registration and licensing process in India, provide compliance support across business units, manage KYC and AML matters, and ensure regulatory reporting obligations.Key Responsibilities:Maintain accurate records of registrations and licenses in IndiaOffer expert compliance advice to all business...

Job OverviewWe are seeking a skilled and professional Voice Support Specialist to join our team. The ideal candidate will have excellent English spoken and written communication skills, prior BPO/Customer Support experience, and be comfortable working the night shift during US business hours.

Job DescriptionWhat We Do:At our edtech startup, we're dedicated to transforming businesses through hands-on learning experiences that have been trusted by over 1 million users worldwide.Your Role:As a senior specialist, you will be instrumental in shaping employee experience, operational excellence, and managing HR systems and processes while staying...

CX Specialist - APACMedit provides technical and customer support for its products, attends events, updates support materials, and interacts with customers online and in person.Handles service tickets via email, live chat, remote support, and phone calls for assigned regions.Processes English tickets from CIS, India, and Southeast Asia regions.Supports...