Service Desk Specialist

4 days ago


bangalore, India Live Connections Full time

🚨 We Are Hiring – Service Desk (L1) Support | Pune & Bangalore 🚨Looking to work with a global leader in Business Process Management?We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions.🖥️ Open Positions:🔹 Freshers (Technical Background) – Pune & Bangalore🔹 1+ Years Exp – Pune & Bangalore🔹 3+ Years Exp – Pune & Bangalore🟩 Key Skills Required:• Strong communication (verbal & written)• Analytical thinking & problem-solving• Experience with IT Service Desk / L1 Tech Support• Basic knowledge of AD, O365, Azure, Networking• Troubleshooting skills across Windows, Outlook, Teams, VPN, etc.• Experience using ticketing tools and following ITIL practices• Ability to manage incidents via phone, email, web, or chat• 100% Work From Office – No hybrid📍 Locations: Pune & Bangalore🕒 Shifts: Rotational (US/UK) | 24x7 environment📄 Notice Period: Immediate to 30 days preferred📜 Education: Graduation/Post-Graduation with all marksheets & certificates mandatory💼 Experience Range & CTC:Freshers – 2.5 LPA Tech background only - Pune & Bangalore1+ years – Up to 4 LPA – Pune & Bangalore3+ years – Up to 5 LPA – Pune & Bangalore💡 Final package will be based on experience, last CTC, and performance in the evaluation process.🔐 Non-Negotiables:✔ Excellent English communication skills✔ Willingness to work 24x7 shifts✔ Full-time education (15 years) – Graduation required✔ Provisional degree and mark sheets needed for onboarding🗓️ Hiring in full swing – priority given to immediate joiners.Interested or know someone who fits? Let’s connect share your resume for referral.#Hiring #ServiceDesk #TechSupport #ITSupport #PuneJobs #BangaloreJobs #L1Support #ImmediateJoiners #JobOpportunity #WorkFromOffice #ITJobs #FresherJobs #ExperiencedJobs #WalkInDrive



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