
Service Desk Specialist-Polish SD
6 days ago
Detailed JD:MultilingualPolish4-6 Years of experience in IT Service Desk Operations Able to take ownership of team responsibilities when needed and making sure that the deadlines are met Keen and ready to learn new concepts and design solutions for the toughest of problems Can demonstrate ability to deliver excellent quality of work selflearn and work under pressure.Good customer service skillsGood understanding of Service Desk operationsExcellent communication and interpersonal skillsKnowledge on Incident Service Request ManagementStrong analytical skillsPast experience working in 24X7 support modelsQuick learner selfmotivated highly organized dedicated and optimisticCertification on ITIL v3 foundation will be an added value however not mandatory.Work Experience:Log all incidents and requests in the ITSM toolAddresses and resolves basic Incidents and Service RequestsEngages other support teams or resources as when appropriate to resolve ticketsUse appropriate CTI classification for incidents and requestsCreate a positive end user experience and build a good rapport with the customer by ensuring timely resolution escalation or communication of status updatesAct as a single point of contact for the end users customersAdhere to the documented policies and proceduresMaintain confidentiality with regards to client customer information adhere to the NDA guidelinesHands on experience on ITSM tools like ServiceNow in an added advantageExcellent technical knowledge on Windows 7Windows 10 Mac OS X printers Remote Access Management tools and Office applicationsAbility to paraphrase and trouble shoot issuesIdentify major incidents and invoke the major incident management processStrict adherence to meeting all the agreed SLAs and KPIsIdentify new issues and contribute to Knowledge Base development
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Service Desk Specialist-Polish SD
4 days ago
bangalore district, India Datacore Technologies Full timeDetailed JD: Multilingual Polish 4-6 Years of experience in IT Service Desk Operations Able to take ownership of team responsibilities when needed and making sure that the deadlines are met Keen and ready to learn new concepts and design solutions for the toughest of problems Can demonstrate ability to deliver excellent quality of work selflearn and work...
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Service Desk Specialist
4 days ago
bangalore, India Live Connections Full time🚨 We Are Hiring – Service Desk (L1) Support | Pune & Bangalore 🚨Looking to work with a global leader in Business Process Management?We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions.🖥️ Open Positions:🔹 Freshers (Technical Background) – Pune & Bangalore🔹 1+ Years Exp...
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Sap-sd
2 days ago
Bangalore, Karnataka, India Netsach Full timeGreetings from Netsach - A Cyber Security Company Job Title SAP SD Exp 5-10yrs No of Openings 4 Job Location Bangalore Hyderabad Mumbai Kolkata Work Type Fulltime - Hybrid Interested candidates please share your resume at and post in netsachglobal com 5 years of hands-on experience on the SD module in managed services engagement Support experience should be...
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Service desk analyst
4 weeks ago
Bangalore, India Capgemini Engineering Full timeService Desk Analyst Location: PAN India Experience: 2–4 years Choosing Capgemini means choosing a place where you’ll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through...
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Italian Service Desk
4 days ago
bangalore, India ITC Infotech Full timeAbout the RoleWe are seeking an experienced Italian Service Desk Analyst with strong proficiency in Italian to provide technical and functional support to end-users across multiple regions. The ideal candidate will bring proven expertise in service desk operations, excellent communication skills, and the ability to handle complex technical queries...
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Senior Service Desk
2 weeks ago
bangalore district, India LogFix SCM Solutions Pvt Ltd Full time🖥️ Senior Service Desk Associate 📍 Location: Bangalore (Hybrid/Remote) 🕒 Experience: 8+ Years 🌟 About the Role We are looking for a highly skilled Senior Service Desk Associate to elevate our IT support operations, manage complex escalations, and drive service excellence. This is a pivotal role for an experienced professional who thrives on...
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Service Desk Engineer
4 weeks ago
Bangalore, Karnataka, India Betsol Full timeCompany Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open-source backup and...
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Service Desk Engineer
3 weeks ago
Bangalore, Karnataka, India Betsol Full timeCompany Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open-source backup and...
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Service Desk Engineer
13 hours ago
Bangalore, Karnataka, India Betsol Full timeCompany Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open-source backup and recovery...
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Technical Help Desk Specialist
6 days ago
bangalore, India Stabdha Pvt Ltd Full timeJob DescriptionPosition: Technical Help Desk Specialist Location: RemoteAbout the RoleWe are seeking experienced Technical Help Desk Specialists to deliver exceptional customer support, troubleshoot technical issues efficiently, and ensure seamless system operations. This is a customer-first role, where strong communication skills, ownership, and...